Question about GE 21028GE3 Cordless Phone

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GE DECT 6.0 Digital Multi Handset Phones - Model # 28871FE3-A

On this particular GE DECT 6.0 digital phone model, my folks in India, are unable to activate/enable the "Caller ID" feature. I am completely unfamiliar with the mechanics of this phone but the problem definitely does not seem to be with the telephone company because they did have the caller ID on the prior phone. Some guidance on how to activate the Caller ID feature on this phone would be greatly appreciated!
Thank You,
Payal

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6 Suggested Answers

  • 1 Answer

SOURCE: Caller ID is not working in India.

For people who have purchased cordless phone in usa and caller id is not working they should purchase fsk to dtmf converter at any local phone shop and caller id will start working.

Here is the article on various frequency used by various countries for caller id.

Hope this will help you out.

Detailed Product Description

There are 3 major caller ID specifications in the world: DTMF, ETSI FSK and Bellcore FSK. When users buy a foreign telephone devices(such as cordless phone, fax machine or computer telephony interface), may encounter the problems of non-match for caller ID standard. This will cause the device unable to display the caller ID. EX220 can solve this problem easily. This product can receive all 3 kinds of caller ID format, and convert to FSK(Bellcore or ETSI selectable) to match foreign telephone's standard.
EX220 has a rechargeable battery inside the device, during idle status, it gets power from the telephone line and recharge the battery, so no need to use or replace battery. Just plug one end to telephone line, and the other to the telephone device.
For example, if you live in Netherlands, Saudi or India, the caller ID standard is DTMF. You purchased a cordless caller ID phone from US(which uses Bellcore FSK standard), or from Germany(which uses ETSI FSK standard). You won't be able to use the caller ID feature. In this case, just get one EX220 and connect it between the telephone line and the cordless phone, your cordless caller ID phone will display the caller's number immediately.
Remark:
1. Telephone sets for UK and Japan standard are not applicable.
2. In some countries, users must subscribe to Telecom for caller ID service

Feature List
Caller ID Format Conversion --- Convert 3 kinds of caller ID(DTMF, Bellcore FSK or ETSI FSK) to ETSI FSK or Bellcore FSK(selectable)
Date/Time Stamp --- The DTMF caller ID doesn't content date/time stamp. User can set up clock of EX201, so each call will be sent with actual date and time stamp
Area Code Setting --- User can set up the area code, so the dial back feature can easily applied
Rechargeable battery powered by line --- Just connect to the telephone line, the built-in rechargeable battery can get power from the telephone line, no need any external battery nor power supply

News
Now, Multi-Line caller ID converter is available.

Posted on Jan 08, 2008

SOURCE: Caller ID Problem on the GE2811 Twin cordless phone system

Still have not been able to solve the problem of having inconsistent caller id display when the telephone rings

Posted on Mar 24, 2008

SOURCE: No caller ID information for GE Caller ID phone ( Model # 29385GE1)

I must have gotten your unit. Mine did work ONCE after it had been installed for about a week. But it never worked again and we pitched it. Buy something else.

Posted on May 04, 2008

  • 1 Answer

SOURCE: GE MODEL 28112 DECT 6.0 CORDLESS PHONE

I contacted GE today and they told me how to get the caller ID to work on the additional handsets. You must follow these steps in the exact order given.

#1 - unplug the base phone
#2 - unplug the telephone line from the base phone
#3 - remove the battery packs from the phones
#4 - wait 10 minutes.

reverse the order when assembling. Put battery packs in phones, put the telephone line back in the base phone and lastly plug all phones back in. It takes about another 10 minutes after that before all phones start recognizing caller ID but it now works fine.

Posted on May 30, 2008

  • 32 Answers

SOURCE: caller id

Caller ID in the USA uses the FSK standard. For the most part, caller ID in India uses DTMF (although I have heard of some FSK usage).

I am currently living in New Delhi and have an Airtel home phone line. My switch uses DTMF. I went to the Palika electronics bazaar (I aways use shop number 266 near gate 5, they seem to be a little kinder to foreigners as far as the "final price") and purchased an DTMF to FSK convertor. My US phones now show caller ID information, although using US number seperations ### - ### - ####. I paid R500 but you could probably get it for around R400 if you are willing to put in the time bargaining. It looks like they are also available on Indian Ebay.

Mine says UST001B. It looks like these are low volume items because they stuck the components into a box marked "DSL Splitter" It works to convert the caller ID as advertised.



Posted on Sep 07, 2008

  • 1 Answer

SOURCE: DTMF-FSK converter

hello, I came here by accident. Anyway. I would suggest buying a FSK to DTMF converter. It should cost about 30 euros. Or buying a phone which understands both protocols. i.e. Panasonic.

Good luck, Marcel, The Netherlands.

Posted on Jan 07, 2009

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