Question about HP LaserJet 3330 All-In-One Printer

1 Answer

Network printer stopped printing

I have the following setup:

HP LaserJet 3330 All-in-one printer
Asus WL-500g Deluxe router
Home network with Win XP computers

The printer is set up as a network printer connected to the USB port on the router. Worked perfectly for years, no problem. Even at times when the computers are having network issues and can't see each other, there was never a problem with any computer on the network printing.

Suddenly the printer stopped responding to any computer trying to print. Each time there is a printer timeout error.

The printer is still visible to the network. I deleted the printer from my list and then used the "add new printer" wizard. Windows correctly detected and re-installed the network printer. But attempts to print a test page fail.

Yes, I have turned the printer and router on and off many times. But still no joy. The printer drivers are all the current ones.

No settings were changed. The only thing different about the computers that try to print, since yesterday, was the latest set of Windows updates.

I am EXTREMELY reluctant to uninstall Windows updates, since I had a major bad experience once doing so. It made such a mess that I couldn't even reboot and had to reinstall the entire Windows OS all over again. So I will not try that as a solution.

Any help will be greatly appreciated!

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  • Billingsgate Oct 17, 2008

    Thanks for the suggestion. Turning off all firewalls didn't help. In any case, the router IP, which is what the printer IP also is (as per manufacturer's instructions), is set in ZoneAlarm to be "trusted". And I never have Windows Firewall on.



    I really prefer not to do a system restore. Clearly Windows updates are there for a reason, and I prefer to keep my computer secure. Yes, I'm being stubborn on this point, I know. Is there anything in the network settings or the router settings I should be looking at?

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  • 94 Answers

Try disabling the firewall on your computers. You may also try to do a system restore prior to installing the windows update and check if you will be able to print.

Posted on Oct 16, 2008

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