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Optical port doors on my av reciever ( sony ) broke off and now the optical cable does not have a tight fit

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  • Gaspare Bianco
    Gaspare Bianco Jan 30, 2014

    The port door keeps the cable in exactly the right spot for transmission. It is a key element. The cable will probably not work without the door. You will have to use the conventional set up if available. I have not been able to buy this door. All the manufacturers want you to return the equipment for repair.

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Hi vbuell!

On most AV equipment, the door on the optical port is there more to keep dust and debris out of the port than anything else. I suppose it could put a small amount of pressure on the cable end as well, but I don't think it should be significant.

If your sound quality has not deteriorated, then the optical cable is still working OK and I wouldn't worry about the situation too much. There are many ways that you could tighten up the fit, but most risk getting debris into the fitting, which is obviously not a good thing.

If your sound quality has deteriorated, I would first get a can of compressed air (you can get one at any store that sells computer parts for a few dollars) and blow out the "hole" where the optical cable plugs in. Plug in the cable again and see if your sound quality has returned. If so, you are good to go. If not, I'd make sure that your cable is working (if it's plugged it at the other end, the end that goes into the receiver should be lit up). If still no sound, you may need to take the unit to an authorized Sony repair facility, which you can find at www.sony.com.

Good luck, and I hope your problem is resolved. If you feel it is appropriate, I would appreciate a rating on my advice that I've given.

Bob

Posted on Oct 16, 2008

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