Question about HP Deskjet 3845 InkJet Printer

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HP Deskjet 3845 Printer

I recently had a virus on my computer. The person who repaired my computer I really do not believe was very skilled as my computer has never worked right since it was repaired. I have two Printers, a HP Photosmart 2610 and a HP Deskjet 3845. The 2610 works fine but now my 3845 will print, but all pictures are green. I have checked my ink and it has the red ink in the cartridge but I still get a green background. A red shirt will be yellow. I can find nothing in the Reference Guide to correct this problem. Can you please give me some advice of fixing this problem.

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Try uninstalling both printers and their software and then reinstall them, the 3845 first. See if you get the same results before installing the 2610.

Posted on Oct 16, 2008

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Link

Hello,

Kindly follow above link to install your HP Deskjet 3845.

Thank you.

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If your operating system is Win 2000 or later, the HP site might have a driver you can download.

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