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Error Code 47 - Got this message when looking on the system info under problem device? I'm not a technician.... don't understand where and which are the conflicting devices. My CD-DVD Rom doesn't work and yet it shows on under its properties that its working properly.. Every time I put a whether just an audio CD, DVD +_RW etc... insert disc is the message.. Please,help.. I've done the firmware update for TSST TS-L632H slim 8x DVD+/-RW.STill didn't work. I also removed physically the CD-DVD drive then put it on another laptop DIDN"T WORK. Then, took the CD-DVD drive from another laptop and put it on my laptop it works. Pls help... is it the CD-DVD drive itself the problem?

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Hello ,
As per the issue described by you Error Code 47 is described by Microsoft as given below ( as in the link http://support.microsoft.com/kb/310123 ) :

Code 47
Windows cannot use this hardware device because it has been prepared for safe removal, but it has not been removed from the computer. (Code 47) Recommended resolutions
Here are some things that you can try to resolve this problem.

Reconnect the device
This error code occurs only if you used the Safe Removal application to prepare the device for removal, or pressed a physical eject button.

Reconnect the device to your computer
Disconnect this device from the computer, and then connect it again.

Restart your computer
Make sure that the device is connected correctly to your computer, and then restart your computer. Click Start, click Shut Down, and then select Restart in the Shut Down Windows dialog box to restart the computer.

If it still does not help then definitely refer the notebook to the HP authorised service centre.

Regards ,
Puloma

Posted on Oct 16, 2008

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Posted on Jan 02, 2017

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The Code 10 error is one of several Device Manager error codes. The Code 10 error will almost always display in the following way:
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Details on Device Manager error codes like Code 10 are available in the Device Status area in the device's properties: How To View a Device's Status in Device Manager.
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Error Code 10 Troubleshooting
1.Restart your computer if you haven't done so already.
There is always the chance that the error Code 10 you're seeing on a device was caused by some temporary problem in Device Manager or with the hardware. If so, a reboot might fix the Code 10 error.

2.Did you install a device or make a change in Device Manager just before the Code 10 error appeared? If so, it's very possible that the change you made caused the Code 10 error.
Undo the change if you can, restart your PC, and then check again for the Code 10 error.
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