Question about HP OfficeJet d145 InkJet Printer

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Scanner failure the display says scanner failure,,, turn off and turn back on. This does not work.

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  • info5231 Oct 17, 2008

    I had the same problem and still try to solve it without replacing the scanner.

  • Anonymous Oct 25, 2008

    we had the same problem.

  • Anonymous Nov 05, 2008

    I have the very same error on my d145. The machine is about 6 years old and started about 9 months ago and I've been dealing with it by turning it off and then back on after a short time. It works fine for a while then I get the same error again. Unless anyone can shed some inexpensive light on this problem, I'm likely to just trash it and buy something new.

  • koby1 Nov 13, 2008

    I've had the printer for 3-4 years now, had the same problem from day 1. Took it in for repair several times, they could never duplicate the problem. Go figure

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Replace the scanner or the whole unit. only way I have found is to replace the top half of the machine

Posted on Oct 16, 2008

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1 Answer

SCANNER FAILURE


The issue is with hardware of the printer.
Scan feature is most expensive and sensitive part of the printer.
I suggest you to contact HP support. If the printer is under warranty you may get a replacement printer or else they may give you a better option.

If not on warranty you may try this workaround:

  1. With unit off, press the 'Cancel' (pink button) and 'Color' (green button).
  2. This will start the printer in a diagnostic mode. Press '1' to run the diagnostics.
  3. Press 'Enter' or other keys as directed by the display prompts. When you don't know what to press, the 'Enter' key usually works. Some of the keys called for (for example 'Plus' and 'Minus') are not on every psc 2210 keyboard. They are mapped to one of the "directional" keys just above the numeric keypad area next to the 'Enter' key. Keep trying keys till one works.
  4. After all the diagnostics, the display will either go blank or display 'Initializing...' . Wait 10-20 seconds to make sure it isn't doing anything else then press the 'On' key.
The printer should start without the scanner error and the grinding/chattering noise.

Leave the printer on because the next power cycle brings the chattering noise back.
But, when it does, the procedure above seems to fix it every time.

PSC 2210 scanner failure HP Enterprise Business Community

Feb 18, 2014 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

Background changeover unit failure on 6130dj scanner. Tried cleaning it, rebooting pc & downloading driver . . . what else can I do?


Hi,

When a background switching malfunction occurs, "F" and "4" will display alternately on the function number display panel of the scanner.

Wipe the top and bottom glasses located inside the ADF with the Cleaner F1 and check if the problem persists.

If turning on the scanner again does not recover the situation, then follow the procedures provided below:
1 Does the same symptom occur after turning OFF and ON the scanner? Press power button of the scanner for more than 2 seconds to turn it OFF, and after more than 2 seconds elapse, press the power button to turn the scanner ON.
2 Are the cables between the Control PCA and the BW Motor damaged? Or are the connectors connected correctly?


3 Is the white reference work properly? If not, then replace the BW Motor.Perform background changeover test.
4 Is the OPT Unit installed correctly? Check ADF (Front) and ADF (Back)
5 Replace the Control PCA and see if the error is resolved.
6 Replace the OPT Unit and see if the error is resolved.
Hope the above information is helpful.
Thanks,
ScanCare

Apr 26, 2010 | Fujitsu ScanPartner fi-4120C2 Path-Through...

1 Answer

Where is the reset for 2007 nissan sentra fuel pump


How To How to Reset the Computer on a Nissan Sentra When the check engine light illuminates on the dash in a Nissan
Sentra, it is an indication that the computer has recognized a problem within its sphere of influence. Once the problem has been addressed and corrective action completed, the computer can be reset by erasing the existing codes.
jQuery('.intro .thumbnail').each(function(i,e){ jQuery(e).find('img').one('error',function(){ jQuery(e).remove(); }); }); Instructions Things You'll Need:
  • Code scanner
  1. Step 1 Insert the code scanner's connector into the OBD port located under the dash to the right of the steering column.
  2. Step 2 Turn the ignition key to the run position. Make sure the engine is off.
  3. Step 3 Press the button for "Read" on the code scanner. Within less than 1 minute, the scanner will display all failure codes that are stored in its memory.
  4. Step 4 Write down the failure codes displayed by the scanner. Cross-reference the codes with the code sheet that comes with the scanner. The codes are displayed with a letter followed by a four-digit number code. Deciphering these codes by cross-referencing them with the code sheet offers an explanation of the failure.
  5. Step 5 Turn the key off. Correct the failure so that the computer can be reset.
  6. Step 6 Turn the ignition key on, keeping the engine off. Press the "Erase" button on the scanner. Start the vehicle and allow it to run for 5 minutes. Watch for the check engine light to come back on. If it does, the problem has not been corrected. If it stays off, the problem has been successfully resolved.

Feb 07, 2010 | 2007 Nissan Sentra 2.0 SL Sedan

1 Answer

Scanner failure


The message 'Scanner failure' displays on the control panel of the product. This error can occur when the product is warming up after you turn it on. Please visit the below mentioned link.
If still face the problem then need to contact the hardware vendor.

Aug 05, 2009 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Displays " Scanner Failure"


I've seen a similar issue on other HP All-In-Ones. I had to contact support, but all they do is make sure you try connecting the printer to the wall outlet instead of a surge supressor, then a different wall outlet, then reset to factory defaults. After that didn't work, they submitted an replacement order.

Hope this helps

May 28, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Machine won't print


Scanner failure means that the scanner bulb is no longer working. There are a few things that can sometimes bring it back but it may be a permanent issue.
1) Make sure printer is directly into the wall and not a surge protector or power strip
2) Remove cartridges from printer
3) Unplug power from back of printer and wait 30 seconds
4) While printer is unplugged press the # and 6 keys and plug power cord in. Keep holding # and 6 until the printer has either powered off or it says semi-full reset
5) Go through initialization process - if it works great the issue with firmware is fixed. If not then the scanner bulb isn't functioning and you are looking at replacing the unit.

May 11, 2009 | HP OfficeJet 6110xi All-In-One Thermal...

2 Answers

Scanner Falure Issue


Clean Scaner Unit Properly its not easy to done
other wise all engineer

May 26, 2008 | HP LaserJet 2840 All-In-One Printer

1 Answer

Scanner failure


scanner failure, turn unit off and back on, does not help

Oct 01, 2007 | HP OfficeJet d145 InkJet Printer

1 Answer

When scan job is sent a start failure error comes on the display


Don't worry about the clean roller message. It is just a reminder much like your scheduled maintenance light that appears in your car.

Start Failure can occur for a number of reasons. When you get a start failure message close your scanning software and reopen it. Sometimes your connection may degrade if left idle. If that doesn't work shut down the scanner and pc. Turn on the scanner and wait until it is fully initialized before turning on the PC. These steps have resolved that problem for me. Lacking a manual, I just try things. Good Luck

May 07, 2007 | Kodak Digital Science 2500D Path-Through...

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