Question about Lexmark X2500 All-In-One Printer

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Ink cartridge missing

My printer only came with the color cartridge. The black ink cartridge was missing. Can you replace it for free? My color cartridge is running low.

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  • smgg Oct 16, 2008

    I shouldn't have to pay to get a solution.

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  • 407 Answers

You can tell me plz which printer use u .......i hope u use both color & black ink cartridge.....go to printer
setup .......???????if your black ink empty you change your near pc Or printer vender........

Posted on Oct 16, 2008

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I am getting the following error message: Black/photo cartridge missing


Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Mar 06, 2011 | Dell 924 All-in-One InkJet Printer

3 Answers

How do you print a document using color ink? I am out of black ink.


Ink is a lubricant for the print heads. Some color ink is used even if you only print in black or vice-versa. If you printed with black ink missing, you could destroy that print head from the friction of running without ink to lubricate it. That's why most printers won't allow you to print with black ink missing even if you aren't using it. That's the case with your Canon printer.

If you allow a color to go empty, the residual ink in the head could clog and become permanently blocked. You would never be able to print that color again. So always replace ink cartridges as soon as they are empty.

Jan 05, 2011 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Print head missing reinstall


Follow www.kodak.com/go/itg and try the step by step solution.If issue persists,Call Kodak @1800 421 6699 and get a new printhead free of cost.....Printhead has gone bad and it is the part in which we install the ink cartridges.It takes the ink out of the cartridges and spit the ink on the papers,...Cheers and Enjoy..

Dec 29, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

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Hp psc 1210xi- the black ink cartridge appears to be out- i have a good color cartridge-how do I get the error off of my printer and print with my color cartridge?


  1. Take out the black cartridge once you've determined that you are completely out of black ink. You'll have to rely on the dark hues from the color cartridge to print in black.
  2. Adjust the printer software settings. Once you take out the black cartridge, your printer's software will typically warn you that you are missing a cartridge. Follow the instructions for your printer to allow the printer to print without the black cartridge. Then set the printer to print in black and white, not color. This overrides the black cartridge and allows the printer to access the dark hues of the color cartridge.
  3. Print a test page to ensure that your printer now prints black using the color cartridge.
  4. Print your documents. Bear in mind that your documents may not appear as black as normal. Still, they should be dark enough to pass for black, depending on how much color ink you have and the strength grade of the ink.

Sep 29, 2009 | HP Printers & Copiers

2 Answers

I have a kodak 5500 aio printer. I replaced the


Try the following:

1. Open the printer access door.
2. Put out both ink cartridges and the printhead.
3. Let the printer access door open.
4. Put out all paper.
5. Pull out the ac adapter at the back of the printer.
6. Wait 60 sec.
7. Pull in AC adapter.
8. Wait 30 sec. then turn on the printer
9: Wait for the error message: Printer access door open.
10. Close the printer access door.
11. Wait for the error message: Printhead is missing.
12. Open the access door and put in only the printhead and the close the access door.
13. Wait for the error message: both ink cartridges are missing.
14. Open access door, put in only the black ink cartridge, then close the acess door.
15. Wait for the error message: Color ink cartridge is missing.
16. Open access door, put in the color ink cartridge and then close the access door.

If the error is solved, do a firmwareupdate right now.

You can find it here.

Sep 22, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

My printer is not printing. it will run the paper


I see you don't have much knowledge about printers. It always helps to know something about your printer. It seem you have a color printer. Usually a color printer has two cartridges. Black cartridge and color cartridge. The color cartridge usually contains three colors; cyan, yellow and magenta. If the black cartridge is empty, you won't see black text in the printed paper. Print a small photo and see. If it has all the colors, but looks dull (without proper black color), that means only the black cartridge is empty. If it is greenish, the magenta ink is missing. Generally orange colored printouts suggest cyan is missing. Likewise, purple color means the yellow ink is missing. If you installed the printer properly using the CD from the printer manufacturer, you will be notified when the cartridge is empty or close to run out of ink. But if Windows automatically installed your printer, then the system won't give such information. From the information you have supplied, I believe your blck cartridge is empty or missing. Oh, I almost forgot to say, some manufactures sell some printers (for example some Canon Pixma models) with only the color cartridge. Switch on the printer and open the printer cover. The cartridges will move to the middle. You can check whether the black cartridge is missing. Do not hesitate to contact us for further help.

Aug 13, 2009 | HP Printers & Copiers

1 Answer

"color cartridge missing"


Try cleaning the contacts on both the color ink cartridge and the carriage with a cotton swab dipped in alcohol. It nothing works, the color ink cartridge is likely faulty.

Apr 01, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Easyshare 5500 prints very light even after cartridge replaced


Please call 1.800.421.6699 and select option 01 for prints missing black or color ink. Kodak will send you a replacement printhead kit for free. I hope this helps.

Jan 27, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

States ''missing right ink cartridge''


take the colour cartridge out, clean the printer were the ink goes through with a damp cloth then replace cartridge push down firmly about 5/6 times as though you are doing compressions

Nov 21, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

924 says that black ink cartridge not installed


Hmmm....that sounds to be an issue with the ink cartridges...

You might be using ink cartridges purchased other than Dell or Staples...since these are the two who sell Dell Ink.

If thats not true, then take out both the cartridges in the printer.

Lets isolate the issue

1. Try only Black cartridge on Color slot(right). If you get Install both ink cartridges error, then its an issue with the Black ink cartridges and if you get message that install Black ink cartridge then its an issue with the prrinter.

2. Now install only color cartridge on Black cartridges slot(left), If you get color cartridge missing then its an issue with the Black cartridges which you are using and if you get install both ink cartridges then its an issue with the black slot on printer.

3. If issue found to be with Black ink cartridge then wipe the Nozzles(bottom) of the ink cartridge with lint free cotton cloth from back to front 5-6 times.

4. Also try replacing the ink cartridges purchased only from Dell or from Staples. Purchased from somewhere else or refilled might not work.

5. If issue found to be with printer, then i would suggest you to purchase new printer then.

Hope this fix the issue

Aug 14, 2008 | Dell 924 All-in-One InkJet Printer

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