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My zune died and i charged it and it doesnt turn off and it says please wait. i want to know how to force shut it off or will putting on new software solve my problem?

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When i plug my zune in it works and it says it's fully charged but when i unplug it it immediately dies. I've left it charging over night and i still have this problem! help!!

Posted on Mar 24, 2010

  • trezraven Mar 25, 2010

    Sorry totally post that in wrong spot XD

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Posted on Jan 02, 2017

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2 Answers

My Zune 4gb won't sync with my software and will not charge


Hi,

I had a similar problem with my 30GB Zune. The first normal solution is to make sure that the USB port is providing enough power to the Zune to charge it by trying a different port or computer, but since your other Zune charges it is likely not the problem.

Other possibly solutions are performing a hard reset on the Zune (hold back and up until it resets), or allowing the zone to completely discharge and try again. In my case, none of these solutions worked and I was forced to send my Zune in for a new battery, which Microsoft was willing to replace for free.

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Pc will not detect zune...


You may have to reset the zune device to factory default settings and reload...

Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Jun 01, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

My zune doesnt turn on and when i try connecting to my computer at times it doesnt recognize it and when it recognises it the battery shows empty and begins to charge when charge is complete and i unplugg...


If you had this Zune for a long time this will happen at times because the batteries are rechargeable instead of batteries but if it doesn't turn on you could reset it by pressing the middle button and pressing the up button at the same time.

Feb 16, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune is not getting detected


if it is new you have to set it up with your zune software. if it died then you have to plug it in for a little while until it charges a little. hope it helps.

Jan 22, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune wont charge


unplug the zune. hold the back button and hold the up button until the zune restarts. wait until it turns back on. open the zune program. then plug in your zune. it should work.

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

My zune sucks


Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Oct 23, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Zune won't turn on or charge


man i have the same problem, i was listening to my black 120gb Zune & i just upgraded to firmware 3.0 & now this s*** wont turn on! i been using it 3 days fine, but now it just shut off like its completely dead. i have been charging it for hours & hours & it just doesnt even turn on or have a battery icon or anything! i have it plugged in now too. restarted the computer, everything.... i tried to restart it by pressing back & up... are there any other shortcuts i can try? computer doesnt detect it or ANYTHING!!! HELLLLLP

--biancapassion@yahoo.com

Sep 02, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

I NEED HELP ASAP


if u havnt already go to www.zune.com/support. thats all i can help with. sorry.

Mar 19, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

6 Answers

Zune won't charge


now what you do is if the zune just has a black screen with a battery symbol and it stays that way forever when on the charger. you, take the zune off the charger and press the play/pause button and if it turns on for a second with the low battery symbol then turns off, your in luck, just hold the play/pause button for 10 - 20 minutes. the zune will have turned on and off alot agitating the battery. once you hold it for 10 - 20 minutes put it on the charger, then presto it works. let charge fully then die completly for every time you use it for a bout a month to let the battery get back into it's normal cycle. ~Dan herzberg~ Thank you*

Feb 18, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

10 Answers

My Zune is Not responding


after much research on this matter in the past few hours. To resolve this situation don't shut the zune down by holding play/pause button it does not shut down properly that way.

Hold down the down & back button down until shuts off....zune recommends as the best way to turn off your zune. Also if you are having problems holding charge, a lot of people replaced the original charge plug and found that it worked again. these cables usually become faulty from previous models and 30gigs. So buy a new cable & shut it down correctly.

Still no worky??? Call zune, within 1 year they will accept it for repairs. They may even send you a new refurbished zune...since they no longer are making the 30 gig...probably for those reasons.

I hope this advice not only helps you but myself. Who wants an expensive paperweight...not I!

Dec 11, 2007 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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