Question about HP Business InkJet 2800 Printer

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No Magenta with new cartridge

I replaced the magenta cartridge when it completely ran out, but although the printer shows it being full, it will not print magenta. When I looked at the print heads there appears to be an air bubble in the feed to the magenta head, but this goes when I have tried to print. I have tried lots of times to see if more printing will purge the air but to no avail.
Any ideas please, or do I need to replace the head.

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Better to replace the printhead

Posted on Oct 28, 2008

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