I replaced the magenta cartridge when it completely ran out, but although the printer shows it being full, it will not print magenta. When I looked at the print heads there appears to be an air bubble in the feed to the magenta head, but this goes when I have tried to print. I have tried lots of times to see if more printing will purge the air but to no avail.
Any ideas please, or do I need to replace the head.
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You need a new printer head, point blank- this is for the average person not cost effective because of the price of print head if the particular one is even available, No way to pin point what cause it-maybe the company that made it can- so if you repair it may happen again since we don't know what caused it in the first place- People dont repair printers they replace them, my 200$ printer was now 50$ and hard to find and the print head was 80$ online only...guess what i did. You cant sell it because no one wants is--best bet is trash and buy a new one--Good Luck.
WELL IT'S 5 DEC 2012, THIS HP 3210 QUIT MAGENTA'S. WENT TO TOOLS TO CHECK LEVELS, NO YELLOW, GOT NEW CARTRIDGE, TEST SHOWED NO MAGENTA'S. REMOVED RIGHT SIDE COVER (GENTLY) AND REMOVED ALL TEN CABLES AND REINSERTED CAREFULLY. TESTED AGAIN, AND HAD LINES ONLY ON BOTH LIGHT AND DARK MAGENTA'S, RAN CLEAN HEADS, SIX TIMES AND ALIGN PRINTER ONCE. PICTURE GOT BETTER AND BETTER FINAL TEST DIAGNOSTIC PAGE PERFECT ALL SOLIDS. GOOD LUCK KEEP GOING
The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies.
The other week I had the black print head clog up, requiring daily nozzle deep cleaning [a normal 'ocassional' maintenance function]. Thought I needed a new Print head, so anything worth a try.
I loaded up an old black cartridge [I load all my own......always have] with Isopropyl Alcohol and ran deep clean on that cartridge a couple of times, then repeat printed [6 times] a page full of the number 8 in about half inch character size, to get the alcohol through the nozzles. then Deep cleaned again 3 times, to wash it through the print head.
I reloaded the normal ink filled cartridge and ran the '8' page again till I got good black output. It has now been working without problem, daily, for over a week. Clearly if it's a Magenta only problem, the cleaning as described above would be a bit different, as the magenta is one of 4 colour cartridges.
My printer does quite a lot of work, and was bought at least a couple of years ago, being used daily for alpha numeric and photo printing work. This was the first difficulty I experienced with it.
Hope the above might help.Ken
Try removing the magenta completely and shut the lid then open again then insert the new magenta and see if the ink device level on the PC shows full. Sounds like the system needs resetting. Alternatively change the magenta and power on and off the printer and see if this resets it.