Question about HP iPAQ hw6515 Pocket PC

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My HP 6515 is staying on a blank white screen after being turn on

After turning on the Pocket PC it loads up the starting screen,
"HP Pocket PC", then it just goes white and doesn't do anything else.
It charges up, but won't sync with the PC.
Any help??

regards

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  • mintycake Oct 16, 2008

    Thanks a lot for the help, everything was backup so i went straight to the reset section. I wasn't reseting it in the correct way. Thanks again...
    Matthew

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Hello ,

Because the iPAQ is not booting up you wont be able to back up any data .

You can uninstall and re-install the Active Sync 4.5 from www.hp.com . Try synchronising . No go then try updating BIOS from the same link www.hp.com. If unable to do so please reply back with the iPAQ serial number (s/n) and product number (p/n).

Or first do a Soft Reset ( will not wipe off data ) by clicking on the link below :
http://www.howtoreset.com/IPAQPDAs/IPAQ6500
If still no go then go to Hard / Clean reset as in second part of teh above link. It will wipe off the entire data though.

Still no go , please refer to the nearest authorised service centre .

Regards ,
Puloma

Posted on Oct 16, 2008

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