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Sound but no picture - Televison & Video

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Can you bring up the TV's onscreen menu at all when the sound is being heard? Are you hearing the sound from the TV's speakers or from external speakers like a surround setup? If the OSD is not showing up, then a video sustain boards appears to be corrupt and the TV would require service.

You still could at least try a power drain as this has rarely fixed this kind of issue:

1. Unplug the product's power cable so that the device is not grounded to the house. Do not simply turn off the power-bar if one is in use.
2. Press and hold in the products power button for 1 minute to release the retained electricity from the capacitors and circuit board.
3. Plug the product back into the wall outlet rather than a power-bar to rule it out of contributing to the problem and turn the device back on.

Posted on Oct 16, 2008

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Posted on Jan 02, 2017

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What do you think is wrong with my television, it has sound but no picture. How can I fix the problem?


Hi there
I would go to menu on the remote , from there to picture go down the list, if you do not find anything there to help you. Go to Support and to the E manual .
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