Question about Televison & Video
Hello i am Tommy i have a 42" haier plasma t.v. that i purchase a year ago, it recently went black on the screen, i have sound but there is no picture i look at other 42' plasma by haier with the same problem like 42ep24s plasma by haier 6 other reported the same problem. now only two guru's reported help for these product one said that the YSUS PC BOARD is the problem which part num.6871QYH045B but where can i find this at.haier wont help cause i am over the warranty period and another guru says that it need a upgrade kit that consist of 3boards one control-y and two others X sustain boards . i dont known what right please guild me to the right direction i lov my t.v. and need it fix i can fix it myself i jus need direction
Usually you have to be a certified technician of the manufacturer to order and receive those parts. It comes down to insurance reasons because if you were to install them yourself and the TV burned the house down and you were to perish, the company would be liable. As frustrating as it is, you will likely not get the parts. Are you saying that Haier will not provide a service technician for an out of warranty repair or at least point you in the right direction? That's poor customer service and I would think twice about purchasing from them again.
Posted on Oct 16, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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