Question about Microsoft Windows Vista Ultimate Edition

2 Answers

WIndows Installer - again

I have the same thing happening as others have reported.

I have Vista Ultimate and I have tried restoring to the furthest in the restore history with no luck.

I then found a few forum posts via Google searches that walked me through group policies - no good.... this bug won't stop that easy


I tried downloading the windows installer as per the instructions given here and it went through without requiring safe mode, so I thought all was well

Unfortunately the problem is still present and worse... now a new one has arrived: If I right-click on any shortcut to an application (not a folder or the recycle bin) everything except the wallpaper disappears! The same thing happens if I highlight a file in windows explorer and then click on "file" in the explorer window.

The only way to get the computer working after the above is the old CTRL+ALT+DEL and logoff/logon

PS I've done a thorough virus scan with both AVG and Avast

Any help most welcome
Thanks,
Tony

Posted by on

  • 2 more comments 
  • tonyweb Oct 16, 2008

    Hi golu - as I said I'm *not* having a problem with *installation* of Windows, but the Windows Installer application itself.

  • tonyweb Oct 17, 2008

    Have to post in two goes I think:

    Logfile of HijackThis v1.99.1
    Scan saved at 3:10:16 PM, on 17/10/2008
    Platform: Unknown Windows (WinNT 6.00.1905 SP1)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\alwil software\Avast4\ashDisp.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\Program Files\Copernic Desktop Search 2\DesktopSearchService.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.bin
    C:\Program Files\Spotmau WinCare 2008\sub\FSDRIVER\FolderProtect.exe
    C:\Program Files\trillian\trillian.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\SciTe\SciTE.exe
    C:\Program Files\HijackThis\HijackThis.exe
    C:\Windows\system32\SearchFilterHost.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =http://go.microsoft.com/fwlink/?LinkId=5...
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =http://go.microsoft.com/fwlink/?LinkId=6...
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =http://go.microsoft.com/fwlink/?LinkId=6...
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =http://go.microsoft.com/fwlink/?LinkId=5...
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =http://go.microsoft.com/fwlink/?LinkId=5...
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =http://go.microsoft.com/fwlink/?LinkId=6...
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Winamp Toolbar BHO - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: Copernic Desktop Search - Home - {968631B6-4729-440D-9BF4-251F5593EC9A} - C:\Program Files\Copernic Desktop Search 2\DesktopSearchBand300000081.dll
    O4 - HKLM\..\Run: [avast!] "C:\Program Files\Alwil Software\Avast4\ashDisp.exe"
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\quicktime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [Copernic Desktop Search - Home] "C:\Program Files\Copernic Desktop Search 2\DesktopSearchService.exe" /tray
    O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
    O8 - Extra context menu item: &Winamp Toolbar Search - C:\ProgramData\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
    O8 - Extra context menu item: ACA Capture: Capture all Flash... - C:\Program Files\ACASystems\ACACapturePro\add-ons\ie-flash-all.htm
    O8 - Extra context menu item: ACA Capture: Capture all images... - C:\Program Files\ACASystems\ACACapturePro\add-ons\ie-image-all.htm
    O8 - Extra context menu item: ACA Capture: Capture current image... - C:\Program Files\ACASystems\ACACapturePro\add-ons\ie-image.htm
    O8 - Extra context menu item: ACA Capture: Capture webpage contents to image... - C:\Program Files\ACASystems\ACACapturePro\add-ons\ie-webpage-to-image.htm
    O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html



  • tonyweb Oct 17, 2008

    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\jre1.6.0_07\bin\ssv.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
    O11 - Options group: [INTERNATIONAL] International*
    O13 - Gopher Prefix:
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -http://fpdownload2.macromedia.com/get/sh...
    O17 - HKLM\System\CCS\Services\Tcpip\..\{8200E8F3-B1D1-4CCA-BCC1-C15E3EF50A8A}: NameServer = 203.0.178.191,139.134.5.51
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\msgrapp.8.1.0178.00.dll
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\msgrapp.8.1.0178.00.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30011 (AppHostSvc) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
    O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: FolderProtectService - Unknown owner - C:\Program Files\Spotmau WinCare 2008\sub\FSDRIVER\FolderProtectService.exe
    O23 - Service: Google Desktop Manager 5.1.709.19590 (GoogleDesktopManager-091907-194040) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
    O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
    O23 - Service: TeamViewer 3 (TeamViewer) - Unknown owner - C:\Program Files\TeamViewer3\TeamViewer_Host.exe" -service (file missing)
    O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\Windows\system32\UAService7.exe
    O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30003 (W3SVC) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30001 (WAS) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)

  • tonyweb Oct 23, 2008

    No good, I can't run several programs so I think I'll escalate this to the premium support

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2 Answers

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  • 17 Answers

Ok i seemed to have the same problem before you might want to check this page out, it may help you,
http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

Posted on Mar 16, 2009

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  • Expert
  • 213 Answers

Some common Windows Vista Installation Problems
going to this website clear your all doubts
http://www.zolved.com/synapse/view_content/22798/Some_common_Windows_Vista_Installation_Problems_

Posted on Oct 16, 2008

  • 1 more comment 
  • shivam raj
    shivam raj Oct 17, 2008

    so, you have application problen hmmmm...
    or can u tell your problem in a short way


  • shivam raj
    shivam raj Oct 17, 2008

    Download HijackThis to your desktop


    • Right click & Extract Files

    • Open the file and click on the Hijack.exe

    • It will open and use the default path

    • Check do you wish an Icon

    • Click on Icon and choose "scan system and save a logfile" usually in notepad

    • Copy and Paste the logfile in your next post

    • Using Ctrl+A to copy All and Ctrl+C to copy and Ctrl+V to paste.


  • shivam raj
    shivam raj Oct 17, 2008

    or you can gohttp://forums.techguy.org/windows-nt-200...

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