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When updating software on Mobs, be sure to:
HAVE A FULLY CHARGED BATTERY INSERTED;
PUT IT ON GENERAL PROFILE;
TURN OFF YOUR PIN NUMBER;
CONNECT YOUR CHARGER TO YOUR MOB AND SWITCH IT ON;
DO NOT-----DO NOT---- TOUCH YOUR PHONE WHILE THE UPDATE IS GOING ON;
THIS CAN TAKE 30 MINUTES OR MORE.
And obviously don't unplug the phone from the PC.
Be patient, you may have to do a restart or two on your mob afterwards. Even remove the battery to get it going again. But give it plenty of time.
It is also wise not to use your PC while updating software, just in case the PC freezes.
If the PC freezes during an update, you're up the creek without a paddle...
I did an update on a Sony Eric 810i it took nearly two hours.
This issue can also be resolved simply by removing the batteries first, then remove your SD memory card, clean the SD card up with an eraser on it's gold/copper contacts, clean it and replace battery on the phone and turn it on. It would turn on, and then you can put the memory card back in. It is a common 6288 bug.
Unless this suggestion works, then you can follow the reset codes given by gizmo above...