Question about Kenmore 44102 Front Load Washer

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Smelly washer, smelly clothes; sitting water under the drum

Old smelly water sits under the drum and does not drain. it is under the rubber. i soak it up with a towel, but this does not solve the problem.

what can i do to solve the problem of sitting water under the drum?

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  • hilewe Oct 16, 2008

    the washer is only a couple of years old. the washer is spinning and draining the water from the clothes very nicely. it is the water under the drum that is the problem. i will check your suggestions though! thank you!

  • rfoster4 Oct 29, 2008

    We have the same smelly problem, and are wondering if adding TSP (trisodium phosphate) solution to mix with water residue in the tub under the drum,between washes, might control mildew growth without corroding the inside of the washer?



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Hello hilewe

You said, old smelly water sits under the drum and does not drain. it is under the rubber. i soak it up with a towel, but this does not solve the problem. what can you do to solve the problem of sitting water under the drum?

How old is your washer?

This drainage problem may be caused by a number of situations
First check these things listed below!

1. Water in washer does not drain or .
2. Drain hose is kinked or clogged.
3. Clean and straighten the drain hose.
4.Drains slowly. Maximum standpipe height is 8' (2.4 m).
Is the drain at the same level as the machine .
Or does the water need top be pumped up higher to an existing high drain as if from a basement?

If none of these things are the case, you can try one other thing before calling service!
Unplug the washer for 10 minutes and then after these 10 minutes see if the system has reset!
In some electronic washers this may be all it takes to reboot the system.

If you tried all these things first and they did not remedy the situation, Then you may need hands on service.

Here is an article I just read that you may find interesting
If the washer is old it will not pay you to repair the

Here is an interesting report I just read!!!!!!!!!!

Repair or replace?

When to pull the plug on your old washer

Typically, you'll also find a troubleshooting section for more-serious problems
in the owner's manual.

Should you pay for a repair or buy a new model?
The answer depends mostly on the age of your washer,
how much you bought it for,and the cost of the repair.

Follow these guidelines:

When a repair makes sense.

If your washer is under warranty or less than four years old ,
paying for a repair makes sense.
Note that washers under warranty might require service from a factory-authorized technician;
readers have found them on a par with independent repairers.

When a repair might be a wise choice.

If your washer is out of warranty and is four to seven years old,
it might make sense to pay for a repair. Customers generally pay $100 to $200 for a repair.
But you might want to buy a new model even at this stage,
given that today's models have added features.
Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2008,
are 43 percent more efficient than conventional models built before 2001 and 56 percent
more efficient than those built before 1993.

When it pays to replace.

The repair costs more than half the price of a comparable new washer.
Data also shows that it doesn't pay to fix a less-expensive washer
eight or more years old.

Thanks to better recycling programs, less than 10 percent
of washers you replace are likely to end up in a landfill.

Thanks for giving me the opportunity to help!

Please do not forget to give a rating before you sign off!

Posted on Oct 16, 2008

  • Neil Golan
    Neil Golan Oct 16, 2008

    Dear hilewe,

    You just told me it is the water that is under the drum that will not empty.
    In most washing machines , all the water will never completely empty!
    As long as you do not see any water in the tub after the wash cycle is complete .
    Between the inner tub and the wash tub with you clean clothes in it, there will be some water left!!!!

    If it smells then you need to run bleach and hot water in it once a week ans leave the door open when it is not in use.
    A lot of front load washer brands have this problem.
    And for some reason it is an excepted norm in the industry!

    Unless there is something else that I am missing or not understanding about your problem?



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