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Re: PRINTING PROBLEM blank paper print
Hi ankita, how are you?
Let's accentuate the positive, we reasonably that it's not a software problem and we now have the latest drivers installed. So, we'll move to the next possible solution, resolution through process of elimination. Take out ink cartridges and close cover and run a print job, see if the wizard comes up and informs you there are no ink cartridges installed>reinstall ink cartridges when prompted>press continue/next or done>print test page. Write me back and let me know if the was the fix. If not, we will continue, there are several other avenues left to us try. Good Luck...
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This is a common problem with printers. Reinstall the driver, preferably from the Canon download website. It will have the newest drivers and have fixes for any problems which existed before. Let me know if you need more help. Thanks for using FixYa and for the generous rating.
Then go delete your printer from the list, and install the driver you download above. Reboot your computer and that should fix it. When you have the wrong printer driver, your computer doesn't send the correct instructions to the printer to print a document. So, you end up with blank pages or sometimes pages filled with random symbols.
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
1. The wrong driver is being used for your printer.
2. The paper thinks it is printing to different sized paper than it actually is.
To solve the first case: Verify that the correct driver is being used. Go to the Control Panel (Start, Settings, Control Panel) and open up the Printers and Faxes component by double-clicking on it. Right-click on your printer and go to Properties. A new window will pop-up. Go to the Advanced tab and verify next to where it says 'Driver' that it lists your model of printer.
To solve the second case: Exactly as you did above, under the Advanced tab, click on the 'Printing Defaults' button. Then click on the Paper/Quality tab on the new window. Under the Paper/Quality tab click on the 'Advanced' button. A new window will pop-up. Where it says Paper/output, expand it (click the plus) to list Paper size. Change Paper size to match the size of the paper you are printing (Letter is the default 8.5" x 11").