Question about Casio Exilim EX-Z750 Digital Camera

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File cannot be played

I take a picture then get a message when I try to go back and view it that says "file cannot be played". What is happening that is causing the picture to be lost.

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  • bunchobingha Oct 16, 2008

    Right after I take the picture I can see the picture and it appears to have been saved. However, when I go back through to view the pictures shortly after, or try to download it, the screen is black with a red stripe through the middle with the message "file cannot be played".

  • bunchobingha Oct 16, 2008

    Thanks! I'll do it (I was thinking to myself it must be something with the memory card).

  • bunchobingha Oct 17, 2008

    I reformatted the memory card and took more pictures........the same thing happened with 5 out of the 20 pictures we took. We point and shoot, it appears the photo has been saved then when we upload or play it back I get a black screen with the message "file cannot be played". On the computer it uploads where the picture should be and says it has an unrecognizable format. Is there any way to try to get it to restore the picture that was there and eliminate that message? Is it the memory card itself or could there be a problem with the camera? (It is less than 3 months old). Let me know if you have any suggestions....I'm saddened by the loss of some of my pictures. ;o(

  • bunchobingha Oct 17, 2008

    How do I upgrade the firmware?

  • cavon Jan 21, 2009

    i go through the pic and i get to this one pic and it freezes and says this file cannot be played

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Wht is the message that you get after you take a picture

Posted on Oct 16, 2008

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1 Answer

Why does "this picture cannot be played" appear when I try to view my photos?


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There seems to be a corruption of file type between camera and computer The fact that the computer wont play mov. but the camera will if back loaded seems odd. JPEG files can and do go wonky if back loaded to camera after editing because essential info for the camera has been deleted. A JPEG file as produced by a camera is properly called an EXIF file because has has EXtendedINformation. Lose it and the camera wont know it. Like wise older PC's such Win 98 and older software don't know about EXIF so they chop it off So something like that is happening here. Check out Tech Support at Kodak see what they can tell you.

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