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Hi, My Polaroid 26 inch HD widescreen LCD TV/DVD Combo (model No. TDX-02610B)just "died." According to my son, it just went "pop" and went dark. Could it be the fuse? Is it something I can fix? It won't turn on and is less than 1 yr. old. The warranty has proven to be a big headache as I would have to pay the shipping to Texas and back. Frustrated in Alaska

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Hi,

That sounds beyond online troubleshooting help. This number will get you to the support techs at Polaroid.

Contact Information
Phone: 1-866-289-5168
Email: Click Here


anaanymous

Posted on Oct 16, 2008

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Hi
It is the minor problem most of the people will experience. As you have the warranty it is better to contact your retailer, he might send a service man to home or they may have branches in your city. So contact the retailer.

Posted on Oct 16, 2008

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How much is shipping for the television. This is why I recommend extended warranties in cases like this. It also may be a possibility to locate the nearest repair shop in alaska, though then I'm sure it may be just the same to go through the warranty. Most likely it isn't the fuse but that is always a possibility. Have you left it unplugged for an extended period of time?
Thanks,
Lee

Posted on Oct 16, 2008

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In the 169 series chassis, if the power supply caps or secondary rectifier are bad, or if the high voltage splitter has shorted inside, the set will not run and there will be no picture or sound from the TV. If the picture is completely black but the TV still has audio, press the menu button and see if the menu comes up on the screen. If the menu is there, check your cables on the back of the TV. If you are using a cable or satellite box, the box could be bad or the video wire could be bad or loose. If you do not get the on-screen menu, then I would guess that the solder joint next to the flyback transformer that sends filament (heater) voltage up to the picture tubes has cracked, or the low value resistor in the heater circuit has opened up. If that is the case, have the set serviced by a qualified tech familiar with the 169 series chassis.

Posted on Oct 16, 2008

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