It was working fine and then I got a virus on my computer. So I had to call for tech help and got my computer back to factory settings. But now my printer won't work. I'm very computer illiterate. Can someone please help me. What do I do? Someone told me I should have some discs to download, but I don't know where my discs are. Is there another way?
Thanks!
You will need to click on "Software & Driver Downloads", which will take you to a page to choose your operating system. Click the appropriate OS. You will then be taken to a page to select the software you need/want.
You will probably need to select the Basic Software and Driver. The Full Feature is over 276MB. If you have broadband/cable, it will still take awhile to download that big a file. The basic is 37MB. You have the option to purchase a new CD if you like.
Once you click on your choice. You have the option to Install or Download. I would suggest you click Install since you say you aren't that great with computers. If you need more help, just comment.
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