Question about HP Printers & Copiers

1 Answer

Hp all in one printer

My printer keeps telling me check photo tray.Nothing is jammed,all trays are fine.Still will not work.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Well i have the same printer and dat use 2 happen 2 me 2 but i had my printer 4 like 2 yaers nd i had 2 bye a new one becouse it was so old nd i kept saying that so how old is ur printer

Posted on Oct 16, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My HP 2430 continues to jam on Tray 2 only. Tray 3 and Tray 1 (manual feed) are fine. I have replaced rollers and it continues to jam paper.


Common problem on this printer is for either the drive shaft for tray 2 to come lose or to break. Pull out the tray and try to rotate the roller. If it turns freely then the shaft is broken. The replacement procedure is too complex to describe here. If the roller does not turn freely then likely the pick solenoid has failed.

Oct 12, 2016 | HP LaserJet 2430dtn Printer

2 Answers

Hi...I have a problem with my HP Photosmart C7280...can you help ? the error message "Photo tray problem" keeps coming up, telling me to "lift the output tray, push the photo tray all the...


Photo tray problem

' Lift the output tray up and verify that the photo tray

' is pushed in until it stops, then lower output all the

' way down. Press OK button on the printer to

'continue printing

HP Photosmart C7280 All-in-One Printer


1. Turn off printer.

2. Pull out paper tray and photo tray

3. Remove output duplexer (on back of printer)

4. Open input sheet feeder (on top of printer)

5. Open cartridge access door. (Basically lift up control panel and scanner section of the printer)

6. Turn on printer (Power button on now raised control panel)

7. Printer may display message "Performing printer alignment - Do not interrupt"

8. Wait for a few minutes until printer stops making all setup noises.

9. Close cartridge access door, close input sheet feeder, replace output duplexer, insert paper trays

10. Do a test print. All should be fine.

Mar 11, 2011 | Printers & Copiers

1 Answer

My HP Photosmart 3310 will not pick-up A4 glossy photo paper in the main tray. 6x4 works fine in the photo tray


Your printer might have opening area for clearing paper jams, also on that area there are some rounded parts that do actual picking-up of paper. Clean those parts with some non-agresive cleaning agent and try again.

Mar 06, 2011 | HP Photosmart 3310 Printer

1 Answer

My printer is now 2 years old. Always done great, nothing happened. But now he can't get the A4-paper out of the tray. He trays to grab the paper, but it doens't work. Photo's out of the photo-tray is...


Hi,
Looks like you have a paper jam problem.Pieces of paper are stuck in the roller.Go to Control Panel ->Printers and Fax -> Select you printer and click properties.You will find a Printer Maintainance Wizard,which will have a paper jam clearing wizard.Click this and your printer will work as good as new.
Thank You.

Feb 20, 2011 | HP Photosmart D7160 InkJet Printer

1 Answer

Says Paper Jam but ther is no paper jam


It appear from here that the exit sensor may be dirty and you can use canned air and blow it out.

You may also be missing the paper out sensor that is located at the bottom of the printer oposite of the paper tray when you pull it out. When the flag arm has fallin out, it will give a false paper jam error when the last sheet has printed from the tray, not knowing or detecting that the tray is now empty.

Jul 02, 2009 | HP LaserJet 4 plus Printer

2 Answers

My printer c5280 keeps saying please reinsert or lower photo tray


If it is asking for photo paper you should be able to hit ok on the screen and then it should go to the default screen and be ready to print.

Jan 17, 2009 | HP Photosmart C5280 Printer

1 Answer

Kodak 5300 paper jam


What kind of paper is jamming?
The paper could be too thin, or too thick.

Have any young children visited you recently?

My neighbour's grandson thought the paper tray was a great place to hide his Oreo cookie and gummy bears. The crumbs on the roller made the paper wrap around inside. It was cheaper to buy a new printer than pay for a tear down. This happened to my neighbour over Christmas.

Check for spilled ink inside the cartridge area.
If Ink has dripped down on the rollers, that would jam the paper. This would only be an issue if anyone moved the printer. Could your cleaning person have done this? It happend to me, once.

Have you checked the slider that adjusts for different paper sizes?
It could be putting too much tension on the paper and throwing off the timing of the paper travelling through the printer, so the sheet is in the wrong place at the wrong time and jams up.

Is it 8.5" x 11" photo grade inkjet paper or 4" x 6" photo paper?

Before I print, I check that the paper type setting matches what is in the tray. If it is letter size premium photo paper, then I choose that paper in the printer settings. If it is premium letter size paper for documents then I choose that paper, so the printer can adjust itself to the paper.

Are you using recycled paper?
My Kodak, HP, Epson, and Canon printers jam. Recycled paper really screws up my machines. I don't like it and can't use it.

Do you have too much paper in the tray?
Try 5 or 10 sheets only in the tray to see if the amount of paper was the culprit.

Have you tried a different package or brand of paper?
One time a package of 500 sheets of HP inkjet wouldn't go through my KODAK , but worked fine in
the other printers. The next package of HP paper worked fine.

How long has the paper been out of the package and sitting in the printer?

Try fanning the paper.

Has the humidity in your area drastically changed in the past week?
I have to keep the paper sealed in the original package. Inkjet paper out of the package is affected by humidity where I live. Winter heating causes out of package paper to collect static and stick to the rollers. Summer temperatures with high humidity causes out of package inkjet paper to absorb moisture from the room. This humid paper sticks together.

Is the paper meant for a photo copier or laser printer/copier?
I get lousy results with non-inkjet paper in every brand of injet printer I use.

Is it Brand name InkJet paper, like Kodak, XEROX, or HP?
I stick to brand name inkjet and photo paper. Dollar store paper always jams in my printers.

For Document Printing I use either:
Kodak's 24 lb Ultimate Inket Printer Brightness 98 paper,
XEROX Premium Inkjet Brightness 98 24 lb,
or
HP 96 Brightness Premium Inkjet Printer 24 lb paper.

For Photo Printing I use Kodak's Ultra Premium Photo Paper, and adjust the printer's settings for it.








Jan 05, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Photo tray output problem


I fixed it just now and easiest, following the step below:

1) Can you see the blue thing between the paper tray and the printing tray? That's the Output Tray! Just press it back in as much as u could
(but don't break it). Then you trying print (testing), they might have a paper jam but its normal. After the jam, they will tell to dismantle the jammed paper at the back.

2) Shut down (or restart) your printer (unplug the power switch or it won't work). Plug it in again and then just simply its done!

3) If it won't work, repeat the previous step again... Good Luck ;)

Jul 29, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Paper error


It sounds like the photo paper tray has gone in.Lift the paper tray and pull the blue photo paper tray all the way till it stops. Then push it back in till it clicks into place. Try printing again.
Let me know if it works

Jun 10, 2008 | HP Photosmart C5180 All-In-One InkJet...

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

55 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96683 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...