Question about Kenmore Elite 22.4 cu. ft. Bottom Freezer Refrigerator with Adjusta Cube Ice Maker

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Smelly water from door dispensor

Kenmore elite bottom freezer refrigerator is less than a year old. replaced the water filter at 6 months and a couple of months later, the water at the door dispensor began getting smellier & smellier giving off a strong moldy/sulfur odor with the first glass and less as i continue to dispense. wait a few hours and grab another glass of water and the smell is back. ice from automatic ice maker in the bottom freezer, however, smells & tastes just fine as does the tap water from my sink. model #: 795.77242602. any ideas?

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  • joe Oct 17, 2008

    tech master,

    thanks for the reply. it doesn't taste like plastic in the water, but will add baking soda to fridge to see if it helps. wife & kids think it tastes/smells metallic, almost like rusty water. to me, it smells bad, but can't pinpoint the exact smell so i went with moldy. tap water from faucet is still fine.

    also, smell appears to be getting stronger and occuring sooner. i'm down to 15-20 minutes between dispensings when the smell comes back so i have to assume its getting worse.

    any idea where the plastic reservoir is located on this model? tried to locate it on searsparts online, but no luck.

    will also call sears to see if its still under warranty and have them take a look too (for free).

    thanks again,


  • joe Mar 12, 2009

    dear wecandoit

    this sounds promising. i am definately going to try this as soon as i can find the 2 screws.

    i opened the left door and removed the 3 shelves, but don't see the screws. are they behind the gasket at the top and/or bottom?

  • joe Mar 15, 2009

    still searching for the 2 screws (2 caps actually) as you described, but i still don't see them. i have not pulled the gasket off, but there is nothing obvious when i take out the shelves and look at the bottom as you described. maybe they changed the style or you've got a different model that is similar, but not exact?



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I had the same problem. Drove me crazy and cost me about 5 filters at $50 a pop until I found the solultion. Water in the Sears/LG refrigerator that I have (french door trio) goes through the filter then into a container on the left front door of the refrigerator. That container stores the water so it can get cold and it also equalizes the flows in the system so that when you put your glass under the spigot the flow is steady and the water is cold. Problem is .... this tank can build up with algae/slime/foul tasting stuff. Since it is after the filter, no matter how many times you change the filter it will have no impact on the water in this container. That is why if you use the water spigot a lot, the water seems to get a little better (as the tank water gets diluted) but as soon as you don't use it for several hours or more, back comes the smelly water again. Solution for me was to remove the plastic panel on the inside of the left front door and clean the plastic bottle. It is pretty easy to remove with 2 screws and easy to pull off the hoses. I filled is with a little clorox and water and swished it around for several minutes then drained and rinsed it. Then I filled it again with a little clorox (like an ounce or two max) and put the container back into the fridge. Once in the fridge, I ran fridge water through the front water dispenser for about a gallon or so. This flushed out the chlorine in the plastic container as well as the lines between the container and the spigot. After about a half hour of work, my great tasting water in the fridge is back again. I've checked the taste on this water for several weeks now and no plastic/odor/bad tasting water any more. Hope this helps.

Posted on Mar 12, 2009

  • Ragh Puldit
    Ragh Puldit Mar 13, 2009

    You can get at the container by removing the two circular white plastic plugs near the bottom inside of the door. Behind the two pop out white plugs are screws. Remove the screws and pull the plastic cover off carefully not to damage the 3 press in tabs on the top of the cover. All the tubing, container and solenoid are behind the clastic cover on the bottom of the door.


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Repl the water reservour maybe that would help i have never heard of 795 models having that problem also buy some baking soda for the refrigerator to trap the odors and cover all food left overs as well in frezeer if water tastes like plastic repl reservour

Posted on Oct 16, 2008

  • Rosendo Madero
    Rosendo Madero Oct 17, 2008

    the water resevour is inside the door behind the bin remove that bin and there are 2 caps they are about 12 insches apart and you will need a philip screw driver



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