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My hp 500 screen blank

Hp 50000

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The first thing to do is connect an external monitor to the external video connector since you can't troubleshoot what you can't see. If you aren't sure of whether your computer has started you can press the CAPS Lock key off and on to see if the indicator lights up. If the external monitor displays for you then use your Fn keys to switch between external and internal monitor. Control Panel's Device Manager will tell you if there is a monitor or video card fault. If the external monitor doesn't work then internal video adaptor is disconnected or dead. Another option is to connect your S3 video to a TV or DVD player. Some typical faults are a burned out CCD bulb in the LCD module, a ribbon connector bad or disconnected from the mobo to the LCD and a motherboard fried from spilling your drink onto the keyboard. Opening the the laptop is bad juju if you aren't qualified to put it back together but you can get service procedures if the computer is out of warranty and care to try.

Posted on Oct 16, 2008

  • anony-mouse3 Dec 10, 2010

    There seems to be a common hardware problem with this model. The screen will be blank until the lid switch (back/left near the ESC key) is momentarily pressed. The internal video will come on for about a quarter of a second and then go blank again. There doesn't appear to be anything physically wrong in the switch area nor with the switch connected to the motherboard. The driver is fine, the display adapter status reads OK. Bending/twisting the video itself, the motherboard, the power cable do not help. The only thing that momentarily works is pushing down on the lid switch.

    All you can do is to have the motherboard replaced or simply use an external monitor and leave it docked somewhere like this for good.



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