Question about Canon PIXMA iP8500 InkJet Photo Printer

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Canon pixma ip 8500 won't feed paper

Printer won't feed paper from either cartridge. printer begin printing, sounds as if it is printing but printed page never appears, when printing from the lower cassette - gets hung-up passing the back transport door. paper from upper cassette feeds unevenly and jams.

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  • alinabreuil Nov 01, 2008

    paper on top feeder goes sideways and jams

  • jmonty Nov 02, 2008

    I have exactly the same problem.

    Was initially intermittent, but printer is now unusable.

    Any assistance would be appreciated.

  • Anonymous Mar 22, 2014

    There is paper in the printer but it says there is no paper in upper cassette

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I have discovered that my problem was a one inch nail which had at some time been dropped into the paper feed slot. It could not be seen from the outside of the printer and was only discovered when I removed the side trim and top cover. When closely inspecting the nylon roller system that feeds the paper out, I saw a tiny piece of metal that looked out of place. Further probing then loosened the nail back to the paper input area.
My printer is now back in full operating condition after spending a couple of careful hours finding out how to remove the trim.
A well worth while exercise in my case.

Posted on Nov 03, 2008

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