Question about Epson Stylus RX680 Color All-in-One InkJet Photo Printer

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Epson Rx680 Photo all in one

I have tried to load the ink cartridges in two new Rx 680 printers and get messages "ink cartridgesnot recognized". I have followed the directions for setting up the printer exactly but keep getting the same messages involving cyan, Lt magenta and Magenta.  The tech support from Epson has not been able to guide me through a solution to this problem. Ink initialization is not working. Help.

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  • Anonymous Dec 14, 2008

    Just opened a brand new rx680 directly from Epson and trying to set up the ink cartridges, but it keeps coming up with a message that "cannot recognized yellow and cyan print cartridges". Tried all the suggestions I can find online and nothing has worked yet. Don't they test these things before they ship them?

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Call Epson again and complain. This is a known defect on new machines shipped. I had the same problem and they sent me a new printer under warranty (same model) without any issues. The new one works perfectly.

Posted on Nov 11, 2008

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