Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)

1 Answer

Motorola SBG900 wireless router

I've recently moved and I now rent a Motorola SBG900 wireless router from my cable/internet provider. Since I've got here I'm unable to play poker online with PokerStars on my laptop and I'm unable to log on to the PlayStation Network with my PS3 although I can get them both online and use the internet brower.

The PS3 will find the IP address and connect to the internet, but it fails to log me into the PlayStation Network. I'm thinking this is similar to my PokerStars problem which the router isn't letting this through.

When I went back to the hometown this last weekend I brought my laptop and to my surprise, without changing any setting on my laptop I used my friend's wireless internet and my computer worked fine, PokerStars and all. That's why I've narrowed it down to this router.

PokerStars software uses two port numbers by default: 26002 and 443. If possible could I get someone to e-mail me a step by step process or possibly send me a website link on how to open these ports on my router. Also, if you know how to get my Playstation Network to go online I would appreciate that also.

Thank you for reading this problem and I look forward to hearing back from you.

Jeremy Cumber



Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 341 Answers

Go to portforward.com, find your router in the product list and follow the instructions. Works for me everytime.

Posted on Nov 28, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Sbg9000 wireless surfboard


At this time, no. Only your cable/DSL provider would be able to do it. Unless your into some hardcore scripting.

Hope this helps!

Aug 24, 2014 | Arris SURFboard SBG900 Wireless Router...

1 Answer

Ok.....my internet is up and running......and im useing the SB5101 Model...but when i switch it back to my SBG900....it gets stuck on the roadrunner (internet provider) web page.....it works fine with the...


Turn the cable-modem off.
Unplug the AC poewr to the cable-modem.
Turn the router off.
Unplug the AC power.
Reconnect the AC power to both the cable-modem and the router.
Turn the router on -- this off/on sequence should "reset" the cable-modem and the router.

If the router still does not work, replace it.

If the cable-modem does not work, get RoadRunner to replace it, if they want to keep you as a paying customer.

Jun 26, 2011 | Arris SURFboard SBG900 Wireless Router...

1 Answer

Having problems connecting my lap top to my wireless cable modem. Its a motorola SBG900 gateway. everything seems to be connected. Im able to use it with a ethernet cable just need help geting it to be...


Ok. As per your statement your laptop is working perfectly , when you are connected your laptop with with the cable wire.So the network cable is OK. So you have to configured the wireless cable in your laptop when it is connected to your laptop. After connecting the cable wire to your laptop you have to findout the gate way of your ISP ( Internet Service Provider). To find out the gate way , kindly follow the following instructions.

First findout the IP address , subnet mask,and Gateway addresses of your ISP ( InternetService Provider ).To find out the above mentionedaddresses first open the control panel -> network connections -> local area connction -> properties -> Internet Protocol Version 4(TCP/IPV4) OR Internet Protocol Version 6 (TCP/IPV6)according to your ISP -> Properties

By the systematic selection as mentioned above you will get the IP address, subnet mask and Gateway addresses. Kindly note the Gate way address of your ISP. Then enter the gateway address in the browser and open the window. Then a control panel / a window will appear. It will prompt you to enter 1). user name, and 2) password. If you are having the user name and passwords provided by your ISP , kindly enter them in the window and click to open. Then the particulars of Motorola SURFboard SBG900 Wireless Router will be displayed in the window. Then click the wireless icon and click to enable. Hurray ! your laptop will work perfectly through wireless. If you are not aware of about the 1). User name and 2). password , you must approached to your ISP and try obtain the same for working of your laptop wirelessly.




Oct 03, 2010 | Arris SURFboard SBG900 Wireless Router...

1 Answer

Hi. just got cable internet (Comcast) and am


that's normal, wireless is normally between 1/4 and 1/2 the speed of your wired connection. normally the router gives priority to wired devices, but this should not cause you any further slow down unless you have wired devices plugged in at the same time you are using wireless. this can be changed from your router's admin page.

Aug 14, 2009 | Arris SURFboard SBG900 Wireless Router...

2 Answers

Can I use my router just as a Wireless router with a DSL .


i doubt it will work. most times the cable companies give you a modem/router all in one box. the problem is there in no inbound connection to recieve an internet signal other than the cable cord connection. with the dsl modem you will need a seperate router. they cost around $40-50 on avg

Feb 05, 2009 | Arris SURFboard SBG900 Wireless Router...

1 Answer

SBG900 Wireless not detected


See the other post. Change the "channel" on the online settings and that should work.

Jan 12, 2009 | Arris SURFboard SBG900 Wireless Router...

1 Answer

Wireless Doesn't Work - No light.


If someone else setup the router for you they may have turned off the wireless. If you can connect via ethernet use the web based configuration utility to turn it back on.

The intial setup is as follows in the manual:

To provide an initial wireless connection to your network and the Internet:
1 Connect the SBG900 to the cable TV system as described in Section A.
2 On each wireless client computer, install the wireless adapter hardware and
driver software according to the manufacturer's instructions.
3 On each wireless client computer, set up a wireless adapter profile to
“connect” the client to the SBG900. The procedure depends on your
wireless adapter and computer operating system.
In your initial profile, use the SBG900 default wireless Network Name
(ESSID) motorola (case-sensitive).
Your computers are connected but not secure.
The default SBG900 settings provide no wireless security. After
your wireless LAN is operational, be sure to enable security as
described in “Setting Up the Wireless LAN” in the SBG900
User Guide
.

Oct 30, 2008 | Arris SURFboard SBG900 Wireless Router...

1 Answer

Motorola sbg900 wireless modem


have you tried powercycling your modem? turn of your computer, unplug the power cord from the back of the modem. wait a minute (literaly). plug power back into modem and wait for lights to come on and stop flashing. power computer back up. Check to see if connections works. Also check your cable connections between the modem and the computer. If all fails contact your Internet Service Provider, who most likely provided you with the modem.

Apr 08, 2007 | Arris SURFboard SBG900 Wireless Router...

Not finding what you are looking for?
Arris SURFboard SBG900 Wireless Router (DHSBG900) Logo

319 people viewed this question

Ask a Question

Usually answered in minutes!

Top Arris Routers Experts

Steve

Level 3 Expert

3287 Answers

fixya62589

Level 2 Expert

175 Answers

Brett Duxbury
Brett Duxbury

Level 3 Expert

2883 Answers

Are you an Arris Router Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...