I'm npt sure if this will work as I have yet to try this for my self. But according to others who have had this problem pulling lens out while camera is off and then restarting camera works. If this does work please notify. Or just tell me what happens when this is done
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Hi, This problem is related to the malfunctioning of zoom motor, Two possibilities are there, 1- If company provides technical help on component leve in your regionl then zoom motor may replace. 2- If component level support is not available then LENS ASSEMBLY must be replaced. Contact your nearest fuji service centre or contact any expert nearby for the specific part replacement. Thanks for using fixya.
If you are still under MFG warranty and bought it from Best Buy they will ship it to service most likely, If you have their service plan they will be able to ship it for service... this needs to be serviced by a professional repair place...
I saw another post in this forum were someone suggest banging it on a table a couple times, not to hard that you'd dent it but a good enough bang. Worked like a charm! I tried the trigger and slide method but while the error message went away the zoom wouldn't focus. Try banging it, it sounds bad but it worked wonders!