Question about HTC Touch Cell Phone (Unlocked) - Soft Black

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Sprint Touch by HTC (Cox email)

I can receive email but can not send a message.

Error recv is: The message could not be sent. Check that you have coverage and that your acct info is correct

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  • Anonymous Oct 30, 2008

    I have the same issue. I have spoken with sprint over 5 times attempting to correct the problem but always get told it is my email account and not my phone. The biggest problem is they should offer to trade the phone with another pda at their cost since this is a sprint it problem.

  • Anonymous Nov 01, 2008

    sos

×

1 Answer

Sprint should offer a trade at their cost for a working
pda.

Posted on Oct 30, 2008

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I can not recieve text messages on my alcatel one touch


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Sprint CorporationUnable to send or receive text messages; Displaying error codes or network messages when you try to send a text message ... A soft reset reconnects your Alcatel OneTouch Retro to the Sprint network. ... been able to text, contact Sprint Customer Care for further troubleshooting. ... Under My Products, click on Edit Products.

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HTC touch Pro email not working correctly..


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May 17, 2009 | HTC Touch Pro Smartphone

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No alert when sending text message.


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Pop email settings with godaddy domain


I FINALLY GOT THE ANSWER! I ALSO HAVE A GODADDY EMAIL ADDRESS AND USE A HTC TOUCH PHONE FROM SPRINT. I've entered the following settings and my email now works like a charm! This is for a POP3 email address, not an IMAP email address.

You cannot send the email unless you have a sprint email address. Email must go through the Sprint server in order to be sent (incoming mail does not).

Call Sprint Tier II (877.345.7895) and ask them to set you up with a User Name and Password for the outgoing mail server. All the rest of the settings are as follows:

EMAIL SET UP Email Address: You@YourGoDaddyDomain.com Your Password: the password you use to access your go daddy account Check SAVE PASSWORD Click NEXT UNCLICK TRY TO GET EMAIL SETTINGS AUTOMATICALLY FROM THE INTERNET. Click NEXT. Your Email Provider: Internet Email Click Next Your Name: Dales Wife Account Display Name: 'GoDaddy Email" or whatever you'd like to call it so you can identify this account (you can have several email accounts sent to your phone). Click NEXT Incoming Mail Server: pop.secureserver.net Account Type: POP3 Click NEXT User Name: Again enter You@YourGoDaddyDomain.com Password: Enter your password again Check SAVE PASSWORD Outgoing (SMTP) Mail Server: smtp.sprintpcs.com CHECK Outgoing server requires authentication UNCHECK Use the same user name and password for sending email Advanced Server Settings: DO NOT Check: Require SSL for Incoming e-mail DO NOT Check: Require SSL for Outgoing e-mail Click DONE to return to previous screen Click NEXT Outgoing Server Login: TheNameGivenToYou@sprintpcs.com Password: When you call Sprint Tier II they will ask you what password you'd like. Check Save Password. Automatic Send/Receive: I use every 5 minutes and it doesn't seem to run my battery down. Click FINISH. This has been driving me crazy for two months now so I really hope this information helps somebody else out. Best of luck! NOW, if anyone knows how to remove those annoying envelopes when I access my mail - I could use the help. There are three envelopes there (one for GoDaddy mail, one for Outlook and one for Picture Mail.) I do not use Outlook or Picture Mail and would love it if I could remove those.

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