Question about Apple iPod shuffle Second Gen. Silver (1 GB) MP3 Player (MA564LL/A)

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Ipod shuffle 2nd generation - hardware issue

When I plug in my ipod, my computer says that it does not recognize the hardware - so, it won't come up on itunes or anything else nor can I play the music - is there a solution for this or is it dead?

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Make sure you have the latest iTunes 8 from the below link and delete the user profile when IPod attached to PC. Connect again and go through setup.
http://www.apple.com/itunes/

Posted on Dec 10, 2008

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I was given an i pod shuffle as a gift from a friend but when i went to apple support the i pod had been disabled. how do i fix it so that i can put my own apple itunes on. thanks anne marie


To reset iPod shuffle:
  1. Disconnect iPod shuffle from the computer (if connected).
  2. Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible. ht1655_1.gif ht1655_2.gif ht1655b_3.gif ht1655--4th_shuffle-001-en.png
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  3. Wait five seconds. For iPod shuffle (3rd and 4th generation), wait ten seconds.
  4. Move the switch to the play in order or the shuffle position. The green stripe will be visible in either position. For iPod shuffle (2nd and 4th generation), slide the power switch on (and you can see the green stripe).

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download latest itunes and u have to clear the library in itunes to detect new ipod

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  1. The iPod reset utility will reset your iPod shuffle back to it's factory settings. It works for the following shuffles: iPod shuffle (1st Generation) - iPod Software version 1.1.5, iPod shuffle (2nd Generation) - iPod Software version 1.0.3
    The reset utility will fix the following issues.
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    2. iTunes won't see the iPod but you can see it under "My Computer" in windows or under Apple System Profiler on a Mac.
    3. iPod shuffle (1st Generation) is identified as a device in "Recovery mode." iPod shuffle (2nd Generation) is identified as a "USB DFU device."
  2. You have to have administrator privileges to run the restore software and it will wipe out all the information on the iPod (including all your music) and install factory software back onto it.
    System requirements are Mac OS X 10.3.9, or later, Win2k with sp4, Win XP, this won't work on Vista.
    Download the file for the program here:
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    http://www.apple.com/support/downloads/ipodresetutility102formac.html
    Windows
    http://www.apple.com/support/downloads/ipodresetutility102forwindows.html
  3. Install the software onto your computer, plug your iPod into the USB port and run the reset program, it will ask for your permission to reset the iPod, answer yes and the process will proceed. After finishing the reset procedure then use iTunes or whatever software is used to access your iPod and load your music. Enjoy your toy!

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http://www.apple.com/support/ipod/five_rs/shuffle2gen/

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It could be a few things.

1, The Charger is bad
2. The battery is completely dead
3. There is an internal malfunction that would require factory service.

While this may not help try plugging the charger into another computers USB port and dock it to see if anything happens.

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alright, when you plug your ipod in you will see on the bottom right of your screen (the task bar) that there is a wierd looking symbol right click it and click safley remove. if you dont see this symbol symply click start or look on your desktop for the "my computer" button open it and it should show your ne of your drives saying ipod something right click it and click safley remove

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I bought an Ipod shuffle 2nd generation yesterday, it charged all night and orange light was still blinking. Tried listening to songs and sometimes it would play but most times wouldn't. Took it back for exchange and same problem. Then I realized the problem is not with the USB plug or computer reoconizing ipod but in the docking itself. I applied pressure on the top side of docked Ipod and bottom of docking station and the computer recognized the Ipod. Release pressure and lose connection. The problem is that the docking station and earbuds do not connect with ipod and the fixes provided by apple doesn't address or fix this problem.

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