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go to start / control panel / printers and faxes / your default printer properties / and then printing preferences / and go to each tab and set it to default ....and if that doesnt work.....unplug and turn off printer and uninstall all drivers from uninstall or add remove program and the reinstall the drivers ...it should work
assuming you are using a browser have you gone to file page setup and uncheck the background printing of colors. otherwise we need more info OS , software application used, usb /network printer ,model printer any changes made recently. etc..