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I have hp photosmart 1315 printer but the lead i have got does not attach to the laptop, any suggestions? also when i plug my sony memory card into the side it says card access error so i cant even print from the memory card? please help

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  • hvth123 Oct 15, 2008

    That information was brilliant, thank you very much. Still no joy with the memory card though, i tried to format it but still no good but the link that you supplied said it may not support more than a 2gb memory card and mine is 2gb. As for the cable i dont know what a usb1 or 2 is. i presume 2 is the normal one in which i would use most things with ie camera, phone. is a usb 1 port look like something you would describe as a house shape? i am a bit clueless as you may be able to tell! if yuo understand what i am saying can i buy this cable as i dont have one? the only cable i have is simular to a scart lead with two screws either side (this is the cable that i have no port for on my laptop) Thank you again you have been brill

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I assume you mean that the connectors of the cable you are using aren't fitting either into the the laptop. I went to HP.com and looked up the printer's specifications. It seems like a USB 1.1 (but not a USB 2.0) cable should work. Here's the reference:

Product Specifications

Since you say the cable doesn't attach to your laptop, make sure the USB connector is correct side up before trying to insert it (I apologize if this seems too obvious, but I've spent plenty of time wondering why a USB cable wouldn't fit into this port or that only to realize that I was holding the connector upside down).

As far as the memory card error, there are a number of different causes, mostly based on the card manufacturer. You say it's a Sony card, so that narrows it down some. I found a web page that addresses general memory card error issues:

Resolving a Card Access Error

I'm going to post links to the several other web pages I found that are related to card access errors, just to make sure you have as much information as I can provide:

Card Access Error when using Lexar CompactFlash

Compact Flash Card Not Recognized by Printer

Card Not Recognized Error Displays on Control Panel

Memory Stick Memory Card Error

Most of these don't have to do with your Sony card, but it couldn't hurt to go over them if the suggestions in the initial link don't work out. Sorry to bombard you with so much information, but you never know what piece of data might hold the key to resolving this issue.

Good luck and post back your results.

Posted on Oct 15, 2008

  • tripwire45 Oct 15, 2008

    Unless your laptop was made during the dark ages (technologically speaking), it should have at least one USB port. The difference between USB 1.1 and 2.0 isn't really the cable but the specifications for transfer speed and such. Wikipedia has that info:



    Wikipedia



    Here's a picture of a generic USB cable. The "flat" end of the cable is what would attach to your laptop. There should be a "boxy-shaped" end that fits into the printer. The cable should have come with the printer as they're all pretty much the same:



    Picture of USB cable



    I also did a Google image search for USB cables to give you different views of what they look like:



    USB cable image results



    I found a little question and answer web page that tells you how to discover which version of the USB standard your laptop supports:



    How to tell if your computer supports USB 1.1 or 2.0



    In the vast majority of cases, it shouldn't really matter. The beauty of USB is that you plug it in and the vast majority of times, it just works (except for now, apparently).



    If the cable you're using didn't come with the printer or you suspect it's the wrong cable, you can go down to your local Office supply store with the name and model number of your printer and the name and model number of your laptop and they should be able to supply you with the appropriate cable. You might want to phone them first to make sure you are able to supply the information they'll need. Once they understand what you are looking for, you can travel to the store and purchase the cable.



    Sorry about the memory card. If the printer won't support it, your only option is to buy a card with less than 2MG of memory and try it out (keep the receipt in case it doesn't work for some reason).



    Sorry you're having so much trouble getting this sorted. Good luck.

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