Question about Visioneer OneTouch 8920 Flatbed Scanner

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Visioneer one touch 8920

8920 visioneer one touch printer has error message unlock hardware but it is already unlocked

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  • bgreenie Oct 16, 2008

    The solution for me was to replace the power cord.. Thanks

  • Tzman Jan 04, 2009

    same problem keeps saying unlock the scanner. Was told it was due to being pluged into power strip. Plugged into wall. Still same. So you say it could be power cord?

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The scan motor is straining against somethinmg - so re do the lock/unlock routine and carefully examing the machine and the manual - usually in PDF on the software disk.

Posted on Oct 16, 2008

  • john ash
    john ash Oct 16, 2008

    Well now thats a surprise no wonder it would not go!

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I have upgraded to Windows 7. Where can I get drivers for Visioneer One Touch 8920 Scanner?


You can't. This is an older model, "end of life" per Visioneer, and they never released drivers for any system later than XP. If the XP drivers don't work, you'll need to replace the scanner with a newer model.

Jan 17, 2011 | Visioneer OneTouch 8920 Flatbed Scanner

1 Answer

Will not scan. Scanner hardware is unlockedl


I don't know what your electronics skill level is, but if you feel up to it, try taking the scanner apart and using a jumper wire to close the circuit so that the scanner is permanently unlocked. At least on a scanner this old you do not need to worry about voiding any warranty...

Feb 23, 2009 | Visioneer OneTouch 8920 Flatbed Scanner

1 Answer

I need to install my scanner but do not have the cd.


Try this download site for the drivers. http://www.opendrivers.com/categorycompany/16/11669/scanner-visioneer-free-driver-download.html

Jan 19, 2009 | Visioneer OneTouch 8920 Flatbed Scanner

1 Answer

Visioneer onetouch 8920 scanner states it is locked. It is not.


I don't know what your electronics skill level is, but if you feel up to it, try taking the scanner apart and using a jumper wire to close the circuit so that the scanner is permanently unlocked. At least on a scanner this old you do not need to worry about voiding any warranty...

Dec 30, 2008 | Visioneer OneTouch 8920 Flatbed Scanner

1 Answer

Unlock code 10


read on another site, get a new power cord.

Mar 12, 2008 | Visioneer OneTouch 8920 Flatbed Scanner

2 Answers

Error message


Get another scanner. Check whether the lock has not been enabled at the bottom of the scanner. This has happened with me as well and a known Visioneer problem.

Sep 19, 2007 | Visioneer OneTouch 8920 Flatbed Scanner

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