Question about Whirlpool Washing Machines
This indicates that the wash thermistor is "Open Circuit" and I think it is situated on the heater assy at the back of the machine.
Check the wiring and contacts between the thermistor and the PCB. If you still get the fault it could be the Thermistor ( which means replacing the heater ) or a faulty board.
If it is under 5 years old - Call Hotpoint as you have a 5 years Parts Guarantee mind you the call out is £89.98 but thats cheap if it happens to be the board!
Posted on Mar 16, 2008
SOURCE: F25 error code
You said, you started my washer and after a few minutes I'm getting this F25 code. Water starts to go in but it never starts washing. Any thoughts?
This is what F25 is telling you.
DRIVE MOTOR TACHOMETER ERROR
If the control is unable to properly detect motor speed, the machine shuts down. If a failure occurs during high-speed spin, the door unlocks after 3 minutes.
Check and Repair
1. Verify the shipping system including shipping bolts, spacers and cables are removed.
2. Unplug washer or disconnect power for 5 minutes (Rests the system)
3. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations
If you can not find the fault , Please call service.
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Let me know what you find!
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Posted on Oct 13, 2008
The thing is most people have never used a washing machine before, its alright. If you like calling Whirlpool they will track your phone number and in the future they know you like to buy repair parts. The front load washer for the home is a new concept especially with steam etc. use patience and common sense. no washer can really wash 15 pairs of jeans and spin 150 miles an hour several times a week in this you must see the problem . so use common sense when filling the drum and do not use the highest spin cycle unless you are washing very light items. to fix f25 (happened to me after 1 month and I purchased a floor model) the fix is easy and does not involve a circuit board even though there are many buttons that light up. A repair man would love to order you any part you want plus markup, suggest the balancing mechanism and you will have made a new friend. give it up if you know you had to push on the door , maybe take a running jump to get it to close.you cannot wash a months worth of clothes all at once 1. unplug unit 2. remove 2 to 3 screws from bottom of front panel 3. next gently check connections, some may need tightening but again be patient and use appropriate pliers but mainly use gentle pressure 4.many will discover how simple it would be to work on the washer especially if you opted for the pedestals (worth every penny) 5. notice the drain trap cleaning access white and circular and turns, with a towel underneath open and clean trap at least once a year ...before replacing panel do a test rinse and spin. you will notice that once the f25 code appears there is no resistance to turning the drum this only helps to protect certain parts, once the appropriate wire is no longer loose this resistance is no longer...test but still be patient wait while the machine goes through the motions. don't start pushing every button. drum starts turning properly then replace panel. there is taped to the panel a manual with a breakdown of all the error codes. remember this is a very expensive piece of merchandise and will do for you what dry cleaners would have done for you (yes it has a wash by hand button and the machine will not spin to remove water in clothes on this selection, it will only turn to agitate , just remove clothes, hand wring out into the drum then hang or place in a plastic bag and refrigerate for a day or so until you can hang items)** I was able to my surprise wash a 110 year old linen tablecloth using this feature (soak items that require special stain removers and rinse before putting them in this machine. this machine is fantastic BUT be patient, and do not overload and do not spin everything on the highest setting. In being patient I was able to wash a king size comforter and the slip covers of a 90" sofa (not together) the machine can do this, not every day, but choose the correct setting such as bulky or heavy duty and select appropriate settings. I know for the money one should not have to take off the front panel but remember the machine weighs 200 pounds and coming from whatever factory one can only imagine what happens to machines that are abused in transportation. The key is to be patient and use common sense, if waiting on the machine to finish or the door to unlock ( the reason for the multiple locking steps is to allow those who have decided to get into the machine the opportunity to get out) then I will use the dreaded word of multitask otherwise enjoy the experience. I know I love mine!!!
Posted on Jul 20, 2009
The F03 code is a problem with your water system. your inlet valves may have failed.
Open up the bottom panel and you will find a tech sheet that explain the codes and gives trouble shooting techniques. here is the service manual, good luck, hope this helps......
Posted on Jan 06, 2010
F25 indicates a possible drive motor tachometer error. (NOTE: The tech sheet is located behind the front quarter panel– remove the three hex head screws at the very bottom to remove the panel. The tech sheets will be folded up in a little plastic pouch.
The f25 error code is a motor tachometer error. To determine the problem you will have to remove the top cover and the front access panel. On some models, the rear panel will have to be taken off for easier access to the motor control. Now with the washer-unplugged remove the each plug one at a time and make sure the pins in the connector are not bent then reseat them on the board. Now retest the washer. If the washer still fails, you will need a meter to ohm the motor.
With the washer unplugged, locate the motor harness. Now unplug the motor connector to ohm the motor. Follow the list below to check the motor.
* Pin 1 to 3 6 ohms
* Pin 1 to2 6 ohms
* Pin 2 to 3 6 ohms
* Pin 4 to5 115 ohms
If the readings are close to what is listed above the motor is fine.
Live voltage checks are dangerous, and possibly deadly. Exercise caution at all times. If you are not comfortable working with live electricity I suggest you call an experienced service technician. I have provided you with a wire diagram with what the voltages should be. If the voltages are correct I would then recommend that you replace the motor control.
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Posted on Sep 12, 2010
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