Question about Canon PIXMA MX310 All-In-One Printer
My canon mx310 as error code u163. Tried resetting multiple times after replacing empty black cartridge. Went into service mode etc,, still will not reset...HELLPP!!! i have exact the same problem with MX310
Can you tell me, have you replaced the empty tank with a full one? And, have you manually reset the ink level function by pressing Stop/Reset for a full 6 seconds (one second longer than described in your manual?)
If you have, and you still see the ink cartridge light flashing, does it flash every second or every three seconds?
The contacts for the ink cartridge are easy to contaminate by accident. Sometimes wiping the contacts off with alcohol will clean them enough for the ink level to be recognized.
Now, and yes, this is a common problem. Press and Hold the Stop/Reset button for 6 full seconds again after cleaning the contacts and then release it? Use the one Mississippi method of counting.
The Scan cover must be closed completely and locked in place. And the ink cartridge must be firmly locked in place as well.
Please advise me of your results. There may be a more complex problem involved and it is important to have the necessary data in order to get you back to working again. Okay?
How long has it been since you purchased this printer?
Posted on Oct 17, 2008
I had same problem, here is my solution:
Posted on Dec 09, 2008
Easy peazy...hold the stop reset for about 5-10 seconds and a message will pop up...."ink level unknown" you can now print.
On some models its the copy button you hold, either black or colour depending on what cartridge the printer says is empty.
***refill not landfill***
Posted on Mar 31, 2011
Ok, the problem might lay in the ink cartridge itself and not the MX310. If you have brought a cheap version of Canons cartridge then that might be to blame because the MX310 might not like the cheap ones. Canons Cartridge must seem expensive but they might work better then the cheap ones.
Posted on Jan 21, 2009
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Posted on Jan 02, 2017
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Sep 16, 2011 | Canon PIXMA MX310 All-In-One Printer
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This is Canon's explanation of what this error refers to:
Ink has run out.
Replace the ink cartridge and close the Scanning Unit (Printer Cover).
If printing is in progress and you want to continue printing, press the Stop/Reset button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.
The function for detecting the remaining ink level will be disabled.
Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.
Mar 19, 2011 | Canon PIXMA MX310 All-In-One Printer
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