Question about Canon PIXMA MX310 All-In-One Printer

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I can send faxes, but not receive them on Canon Pixma mx310

On a single line phone system. fax is connected to phone via wall plug. I get a message to answer and then hang up phone and do so when instructed. no fax comes through.

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  • Anonymous Nov 25, 2008

    Similar situation. I have a cable telephone.

  • mtm tawfik Mar 07, 2009

    i have mx310 with connected answer machine in the near to L jack i set the fax mode to fax priorety -but i can only recive voice calls on my answer machine only but if the caller try to send fax before outgoing or after the mx 310 does not respond to the fax ??? please help me

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  • 1,464 Answers

Do you have the phone you are answering with connected through the fax machine? If you have the machine set in 'tel priority' mode, the machine will not begin receiving a fax until you press 'FAX' and the 'color' or 'black' button. Alternatively, if you have your phone connected to the 'telephone' jack on the machine (next to the 'L' jack), you can press '2' and '5' on the telephone keypad to turn the machine on in fax receive mode.

Posted on Oct 16, 2008

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