Question about HP OfficeJet 6110 All-In-One InkJet Printer
I don't think my MAC is connected to my scanner (but it prints and photocopies) Do I need Adobe Photoshop ??? do I need to install something???
I opened up Word and went to insert, then picture, then From Scanner or Camera and it said "unable to connect scanner or camera. Check the connection and reinstall driver if necessary". How do I know if it is necessary??? How do I go about reinstalling the driver?
Thanks for your help...
I did a search of your product's help pages on HP.com but didn't come up with an exact match for your error message relevant to an Apple Mac OS X. Before offering suggestions, let me make sure I understand the problem.
You have a Word document open on your Mac and you want to insert an image into the document that's on the scanner.
I'm actually not clear as to whether you successfully scanned an image in the first place. If you did scan the image, where did you store it to? Have you tried scanning the image and saving it to your computer? If you can do this successfully, try inserting the image into your Word document from the location on your computer.
If you tried to scan an image and got the error message, then there is a communication problem between your Mac and the printer. Since you can print, the cable connection must be good. If the error message is suggesting that you reinstall the drivers, you can find the instructions for how to do this at the following web page at HP.com:
Installing and Uninstalling Printer Software on your Mac
You may or may not have your original software disc that came with the printer. If you don't or if you need an updated print driver, you can download that software from the following web page, assuming you are running Mac OS X:
Mac OS X Printer Software and Driver Downloads
Occasionally, you can solve errors by installing print drivers that are more recent than those you originally installed when you first got your printer. That's the benefit of downloading the latest drivers from HP.
On the off change you are using Mac OS 9, here's the relevant software download page (the version of the Mac operating system matters):
Mac OS 9 Printer Software and Driver Downloads
If all you want to do is to insert an image into a Word document, you shouldn't need Adobe Photoshop or any other expensive software application. You aren't trying to do any fancy editing of the graphic, just insert a pre-existing image into a document.
I hope some of the above suggestions help. Post back your results and good luck.
Posted on Oct 16, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 13, 2011 | HP LaserJet 2420 Printer
Oct 01, 2010 | Computers & Internet
Feb 25, 2010 | HP OfficeJet 6110xi All-In-One Thermal...
Sep 18, 2009 | HP OfficeJet 6210 All-In-One InkJet...
Jun 18, 2009 | HP OfficeJet 6110 All-In-One InkJet...
Feb 09, 2009 | HP Officejet Pro L7780 All-In-One InkJet...
Jan 07, 2009 | HP OfficeJet 6110 All-In-One InkJet...
Nov 12, 2008 | HP OfficeJet 6110xi All-In-One Thermal...
Oct 06, 2007 | HP OfficeJet 6110xi All-In-One Thermal...
394 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: