Question about Microsoft Office Outlook 2003 for PC

1 Answer

PlanPlus Constantly Crashes Outlook

Hello,

I have Franklin Covey's Plan Plus (version 5.0) installed on Microsoft Outlook (2003). I have had occasional crashes from the 'get go'. Recently, Plan Plus crashed Outlook and I can no longer even get the Plan Plus menu bar to show up in Outlook. Also, I can't get to the Plan Plus view any other way.

I have tried repairing the installation (under add/remove programs) and it does nothing.

Any suggestions? Franklin Covey Plan Plus 5.0 with Outlook 2003
Been installed over a week, running fine. TODAY, no go.

Outlook won't even open up. It immediately bombs. Event Viewer just lists
the 1000 error (unknown)

Faulting application outlook.exe, version 11.0.8206.0, stamp 479fce0d, faulting module fctoday.dll, version 5.0.0.4839, stamp 47b3742d, debug? 0, fault address 0x000094a7.
__________________-----
Bucket 686391133, bucket table 1, faulting application outlook.exe, version 11.0.8206.0, stamp 479fce0d, faulting module fctoday.dll, version 5.0.0.4839, stamp 47b3742d, debug? 0, fault address 0x000094a7.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
_______________________-


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  • 2 more comments 
  • Anonymous Oct 23, 2008

    The same problem with me

  • Anonymous Oct 30, 2008

    same problem here

  • rustyrpage Nov 04, 2008

    Same problem here - any news?

  • alistairf1 Nov 05, 2008

    I have the same problem.

    Outlook restarts if you rename the dll found in the event log which has sdefault location of C:Program FilesFranklinCoveyPlanPlus for Microsoft Outlook

    File renamed from fctoday.dll to fctoday.dll.bak

    Outlook starts okay. The error for me after I started to complete the weekly sheduling

    Error log
    Event Type: Error
    Event Source: Microsoft Office 11
    Event Category: None
    Event ID: 1000
    Date: 05/11/2008
    Time: 08:37:10
    User: N/A
    Computer: CAL437
    Description:
    Faulting application outlook.exe, version 11.0.8169.0, stamp 465f28e3, faulting module fctoday.dll, version 5.0.0.4414, stamp 47279b6a, debug? 0, fault address 0x000094a7.

    For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.as...
    Data:
    0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
    0008: 69 00 63 00 61 00 74 00 i.c.a.t.
    0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
    0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
    0020: 75 00 72 00 65 00 20 00 u.r.e. .
    0028: 20 00 6f 00 75 00 74 00 .o.u.t.
    0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
    0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
    0040: 20 00 31 00 31 00 2e 00 .1.1...
    0048: 30 00 2e 00 38 00 31 00 0...8.1.
    0050: 36 00 39 00 2e 00 30 00 6.9...0.
    0058: 20 00 34 00 36 00 35 00 .4.6.5.
    0060: 66 00 32 00 38 00 65 00 f.2.8.e.
    0068: 33 00 20 00 69 00 6e 00 3. .i.n.
    0070: 20 00 66 00 63 00 74 00 .f.c.t.
    0078: 6f 00 64 00 61 00 79 00 o.d.a.y.
    0080: 2e 00 64 00 6c 00 6c 00 ..d.l.l.
    0088: 20 00 35 00 2e 00 30 00 .5...0.
    0090: 2e 00 30 00 2e 00 34 00 ..0...4.
    0098: 34 00 31 00 34 00 20 00 4.1.4. .
    00a0: 34 00 37 00 32 00 37 00 4.7.2.7.
    00a8: 39 00 62 00 36 00 61 00 9.b.6.a.
    00b0: 20 00 66 00 44 00 65 00 .f.D.e.
    00b8: 62 00 75 00 67 00 20 00 b.u.g. .
    00c0: 30 00 20 00 61 00 74 00 0. .a.t.
    00c8: 20 00 6f 00 66 00 66 00 .o.f.f.
    00d0: 73 00 65 00 74 00 20 00 s.e.t. .
    00d8: 30 00 30 00 30 00 30 00 0.0.0.0.
    00e0: 39 00 34 00 61 00 37 00 9.4.a.7.
    00e8: 0d 00 0a 00 ....



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  • 115 Answers

This is third party sotware not microsoft. Have you called Franklin Covey?
have you looked to see if you can uninstall this Franklin Covey Plan Plus 5.0 from the add remove programs?

Posted on Oct 24, 2008

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