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Downloaded an updated western europe map - but now only have canary islands

Set up TomTom home for first time and downloaded an updated western europe map - but now only have a canary islands map!!

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6 Suggested Answers

  • 2 Answers

SOURCE: Mapshare not sharing

I fixed this by, restoring a previous saved backup on my TomTom Go 910, then i re-downloaded the updated map from TomTom.com, installed it and then all the Mapshare updates were available. Just a bit of advice, be sure to back up your TomTom, you never know when you'll need it !

Posted on Feb 21, 2008

E61N
  • 515 Answers

SOURCE: I bought US maps and my tomtom one stuck on the first screen.

Tried a reset?
http://www.tomtom.com/support/index.php?Language=1&query=reset&FID=6965

Posted on Jul 27, 2008

  • 65 Answers

SOURCE: 4 Maps Installed, only 3 Visible

you may have run out of memory for the full map, your device can use a 2Gb max SDcard which should be enough for all your maps. It will have put placeholder there and tryed to drop the full map but you can only see the bit it could store to the memory.

Posted on Jan 04, 2009

  • 1 Answer

SOURCE: Upload latest western europe map v7.20 to TOMTOM 700 not possible

I have managed to solve the problem of loading a new map on my Go700 using a Mac. I discovered that Tomtom is incompatible with the Leopad operaying system, despite the protestations of the idiots at Tomtom ,so I reverted to an older Mac using Tiger.
Taking the instructions given to crinold, I tried to erase the disc on the 700 using home 1.5 - and it didn't work. So I went to disc utilities, highlighted and erased the Tomtom disc, and opened home 2,5. After being refused entry several times, like being told to load an already loaded device, I persevered, and managed, slowly, to add the map I had bought for 78 euros. T]One point oif interes is that when I bought the map, they site stated it would cost 63 pounds sterling, but switched it to euros when the invoice arrived. at a rate very favourable to Tomtom - funny, that.
This is sharp practice,probably illegal in many countries,, but, to be honest, dealing with the mysterious Tomtom company is so frustrating, that I don't have the time or inclination to fight them for the money they cheated from me.
How they survive with such an awful product and extremely bad after sales service is hard to understand - perhaps they won't ... we live in hope.

Posted on Mar 19, 2009

  • 21 Answers

SOURCE: cannot change country

Try to uninstalling and reinstalling but do it ffrom with in the desktop Tomtom software, make sure you update to the latest version of TomTom desktop software first.....hope this helps

Posted on Jun 17, 2009

SQUIRESXX
  • 486 Answers

SOURCE: Can we download maps of western Europe on Tomtom

YES, IF YOUR UNIT HAS CARD SLOT DOWN LOAD TO CARD FIRST, SAVE SPACE ON UNITS MEMORY, VISIT WWW.TOMTOM.COM

Posted on Dec 20, 2009

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1 Answer

Cannot change country


Try to uninstalling and reinstalling but do it ffrom with in the desktop Tomtom software, make sure you update to the latest version of TomTom desktop software first.....hope this helps

Jun 17, 2009 | Tomtom GO 920 GPS Receiver

3 Answers

Down loading Europe on my TomTom 1/3


Yes you can I have europe and canada on mine.

just plug your tomtom into your computer and start tomtom home

On the computer screen for tomtom select ADD MAPS

Here you can select and buy the maps you need.

Once you have confirmed the purchase you will be given instructions on how to download etc

Some maps may take a little time to install to the tomtom itself.

you should also ensure there is enough space on your tomtom
If not you will have to get an SD memory card.

I use a 4gb one that still has lots of room to spare

Jun 07, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

Tom tom Western european map


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card
  • Connect the device to your computer.
  • Open the TomTom Home application.
  • Click on 'Update My Device'.
This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you updat.

Feb 24, 2009 | Tomtom One XL GPS Receiver

1 Answer

Loading TomTom one maps for northern France


Hi,
First you need to have the relivent map on your SD card. Typicly this will be the Tomtom Map " Western Europe ". When you purchase maps from TomTom you also get an activation code and instructions telling you how to install the map onto your device and how to authorise it using the code that comes with it.
Before doing anything ... BACK-UP your existing data ( the whole SD card ) onto your computer . This will ensure that if any update is unsuccesful you can at least return things to the way they were before you tried to update.
There are several ways to obtain maps
  • buy a new TOMTOM SD card for your tomtom that containes the required maps. Make sure it comes with the authorisation card.
  • buy a CD from TomTom or a TomTom authorised dealer . This CD will contain the required map so you can download the required map to your own SD card. Make sure it comes with the authorisation code AND instructions.
  • buy the required map from TomTom online . You can download it to your PC , then copy it onto your SD card later. It will come with some instructions and authorisation code ...... You can also use "TomTom Home" software and this does most of the job of downloading maps ( that you buy from tomtom ) and puts them onto your sd card for you in a semi-automatic way . If you go down this route then its best to be sure you have the latest version of TomTom home software by going to the TomTom website first.
With ANY of the above methods------- BACK UP your existing SD card first . In fact ... make a BACK UP NOW , then if anything goes wrong at any time , you can at least revert back to your backup.

Good Luck

Jan 18, 2009 | Tomtom One Europe v2 GPS Receiver

2 Answers

4 Maps Installed, only 3 Visible


you may have run out of memory for the full map, your device can use a 2Gb max SDcard which should be enough for all your maps. It will have put placeholder there and tryed to drop the full map but you can only see the bit it could store to the memory.

Dec 22, 2008 | Tomtom One Europe v2 GPS Receiver

1 Answer

Cannot get map to work


First make sure you have a backup of your NEW ONE XL. You should be able to connect your XL to your PC using USB but not use TomTom home software. Your TomTom should appear in "my computer" as a drive . OR , put the SD card in a USB reader connected to a PC , that way you can look at and copy from or to the SD card.
You should be able to copy the map you have to the SD card directly ( if there is enough room on it ) , if theres not enough room , get a new bigger card , copy all the backup files you already have on your PC + the map you want. You might / should be then able to activate that map in the XL using the codes you say you have for the maps. if you try to do this using TomTom home it might have some restiction to stop you activating the required map but hopefully you should be able to do it manually as described above rather than use TomTom home. ... GOOD LUCK .

Please rate this reply if you find it useful .

Nov 12, 2008 | Tomtom GO 700 GPS Receiver

1 Answer

How to set up my tom tom one in Greece to travel back through Europe


Unfortunately there is only a limited amount of space on the ONE. You can back up your Tele Atlas maps on a laptop using TomTom Home. As long as you have your maps backed up in TomTom Home, you'll be able to install each set of maps on the fly. It may seem like a hassle, but it's better than having only one set of maps

Oct 05, 2008 | Tomtom One Europe v2 GPS Receiver

1 Answer

One xl europe software


Software updates are free, maps are not.

To download software updates, you need to download Tomtom Home, and connect tomtom to a computer.

Download Tomtom home here: TomTom, portable GPS car navigation systems

To get maps click here.

Oct 02, 2008 | Tomtom ONE GPS Receiver

1 Answer

Changing Maps


Can you tell me . After you installed the Western Europe map , did you at any time activate it ? ie , did you have to enter an authorisation code ?

Sep 13, 2008 | Tomtom One Europe v2 GPS Receiver

1 Answer

Mapshare not sharing


I fixed this by, restoring a previous saved backup on my TomTom Go 910, then i re-downloaded the updated map from TomTom.com, installed it and then all the Mapshare updates were available. Just a bit of advice, be sure to back up your TomTom, you never know when you'll need it !

Feb 20, 2008 | Tomtom GO 910 GPS Receiver

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