Question about Motorola Mobility RAZR V3m Cellular Phone

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Keypad lights some off

Some of the keypad lights have gone off permanently at the  right hand side of the pad

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  • tweet-tweet Oct 16, 2008

    Thanks for your help. Now I can stop shaking it to try and get them working again!!!

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  • Expert
  • 66 Answers

Those bulbs that doesn't light up, i think it is damage. Better replace those bulbs with new one by asking professional help with a qualified cellphone technician.

Posted on Oct 16, 2008

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The right hand side of the keypad not working


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Press it to turn on and off the number lock feature.

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I don't know this model. (in australia). the chamberlains here are probably the same. the 4 digit code you first put in the keypad is what you have to use. push the learn button on your operator then punch in your 4 digit No. Hold the enter button on your keypad until the light flashes on the operator.
That should code it in.
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You may try removing power to D/W for a minute and reconecting. likely cause though is keypad (console). If a light above a pad stays on the pad is likely closed all the time. Normal is probably cycle most often used. you can test the keypad by removing power to D/W and accessing the control panel. remove conncter P-1 and using an ohmeter test resistance between 13 and 4 on the connecter coming from keypad. yes without very small clips or 4 steady hands it is a little tricky. in the field we use a breakout board. if you get any reading when not pushed pad is bad. you may find a manual inside the kickplate which explains the keypad sequence. it may be control but more likely keypad, even if test is inconclusive.

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Number keypad


You are right there are LED lights under the keypad and they aren't to hard to replace. If it was in my shop i would charge around 30.00
to fix them. In other parts of the country the may charge a little more or less though. If your phone is less than a year old it may still be under warranty i would check that first!

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