Question about HP Deskjet 5940 Photo InkJet Printer
Go to http://h10032.www1.hp.com/ctg/Manual/c00453087.pdf which is the HP online manual for this printer. Open it and go to page 92. Follow the recommended troubleshooting steps carefully.
Note: It is likely that the cartridge you installed is "dry". Or (and this one is no fun) the cartridge you purchased is not compatible with the 5940. Does the left-side panel of the wrapper carton have a listing of "5940" under the paragraph HP Deskjet ?
Also, if you purchased a store-refilled or store-recycled cartridge, it may not work. I had this happen once with a refill. Sorry, but you'll have to dispose of the recycled cartridge and purchase the reall HP deal.
Posted on Nov 19, 2008
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