Question about HP LaserJet 1100 Printer

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Print smear My co-worker has an HP LaserJet 1100. When printing a document, the letters on the page are smeared - like someone colored in all the zeros, but it is all the letters. The document is still readable, but not professional looking. We did try installing a brand new HP ink cartridge, and got the same result. Any ideas? Thanks for your help.

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It might be the fuser that is defect. perform a half paper path test. Let the paper get pulled in for half of it's length and open the cartridge door so printer stops, check the paper and see if issue is on the out print before passing the fuser. Also check that you have the power cord directly to wall socket and not using an extension cable that may reduce the current to the printer. Another tip can be to change paper type in the printing preferences to a heavier type ex. card stock wich have the printer to work slower.

Posted on Oct 16, 2008

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