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Dolphin not scanning - cannot press any button to ship out LOG files

I just rebooted my hand held Dolphin scanner. I now am getting a message that I have a LOG file to ship out. I cannot press any button. Since I just rebooted, do I have to wait a certain amount of time in order for my scanner to be recharged? I see a green light on its' "holder" so I assume I have power.

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5 Suggested Answers

nliwilson
  • 114 Answers

SOURCE: dimage scan dual iv

It's possible you have physically damaged it but not certain. One old engineers trick to reset anything microchip based is to unplug the device, both power and connection cable, and hold down the power/on button for 30 seconds (time it as it seems to take forever when you are waiting) this will discharge any static and reset the chip-set to defaults. With that done completely reinsert reinsert the negative tray/holder *before* reconnecting power and test it. No guaranties at this point but defiantly the place to start. Message back if this is no help.

Posted on Aug 26, 2007

  • 1003 Answers

SOURCE: hp 3380 scanner issue

I SUGGEST DELEATING SCANNER FROM YOUR SYSTEM AND RELOADING THE SCANNER DRIVER FROM THE INSTALL DISC THAT CAME WITH YOUR SCANNER

Posted on Feb 02, 2008

SOURCE: KM DiMage Scan Elite 5400 II

If the door to the scanner is actually closed, or the film holder is stuck on it you may have to press the door and film holder in slightly, then let the film holder out while holding the door in. If the door is not actually stuck on the film slider then you should be able to convince the scanner to push the film holder out by turning off the slider and turning it back on again without the software on.

Posted on Feb 24, 2008

  • 1 Answer

SOURCE: hand held scanner

After a few minutes the scanner kicked into life and is now fully functional,have no idea why the problem occurred.Thankyou for your interest,regards Brian.

Posted on Mar 28, 2008

SOURCE: A Communication Problem Occurred. Open log file

Have seen following solution:
Copy wnaspi32.dll (from nero) in %windir%\system32.
Open cnfgvars.txt (from Scanwise folder)
Change /USE_ASPI from "0" to "1"
... Good Luck
By the way : Problem is comnig from usb 2.0 port
Try following :
Install Scanwiise (Scanner has to be unplugged)
Reboot
Plug in the scanner
Install the driver

Posted on Apr 20, 2008

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1 Answer

Follett dolphin phd


So, I had a large scan.log file which I would have lost if I followed the instructions above. Instead hold the shift, on scan and bksp buttons simultaneously. The device will reboot with your file still functional!

Aug 27, 2013 | Computers & Internet

1 Answer

My windows explorer not working


is your mouse working
click start all programs accessories scroll to windows explorer

you might have virus or malware

Besides using an anti-virus, also scan for Malware/spyware:

http://www.malwarebytes.org/mbam.php


Malwarebytes is as the name says, a Malware Remover!

Download the Free Version from the link above.

Download, install, update and scan once a fortnight..


How to use Malwarebytes after it is installed and Updated:

1. Open Malwarebytes > Click on the Update Tab across the top> get the latest updates.

2. On the Scanner tab, make sure the the Perform quick scan option is selected and then click on the Scan button to start scanning your computer

3. MBAM will now start scanning your computer for malware. This process can take quite a while.

4. When the scan is finished a message box will appear

5. You should click on the OK button to close the message box and continue with the Malware removal process.

6. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

7. A screen displaying all the malware that the program found will be shown

8. You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

9. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

10. You can now exit the MBAM program.

hope this helps

Jul 18, 2012 | IBM Lenovo ThinkPad X40 Notebook

1 Answer

Error loading winyvf32.rom


http://www.superantispyware.com
Please run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.
Note 2: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".
From your regular user account.. Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Edition
Save both to desktop .. DO NOT run yet. Open SUPER from icon and install and Update it Under Scanner Options make sure the following are checked (leave all others unchecked): Close browsers before scanning. Scan for tracking cookies. Terminate memory threats before quarantining. Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.


Double-click ATF-Cleaner.exe to run the program. Under Main "Select Files to Delete" choose: Select All. Click the Empty Selected button.
If you use Firefox or Opera browser click that browser at the top and choose: Select All Click the Empty Selected button. If you would like to keep your saved passwords, please click No at the prompt. Click Exit on the Main menu to close the program.
NOW Scan with SUPER Open from the desktop icon or the program Files list On the left, make sure you check C:\Fixed Drive. Perform a Complete scan. After scan,Verify they are all checked. Click OK on the summary screen to quarantine all found items. If asked if you want to reboot, click "Yes" and reboot normally.
To retrieve the removal information after reboot, launch SUPERAntispyware again. Click Preferences, then click the Statistics/Logs tab. Under Scanner Logs, double-click SUPERAntiSpyware Scan Log. If there are several logs, click the current dated log and press View log. A text file will open in your default text editor. Please copy and paste the Scan Log results in your next reply. Click Close to exit the program

IF THIS WORKS then create restore THEN do following steps
• Go to Start > Run and type: Cleanmgr
• Click "Ok"
• Disk Cleanup will scan your files for several minutes, then open.
• Click the "More Options" Tab.
• Click the "Clean up" button under System Restore.
• Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
• Click Yes, then click Ok.
• Click Yes again when prompted with "Are you sure you want to perform these actions?"
• Disk Cleanup will remove the files and close automatically





Dec 11, 2010 | Microsoft Windows Vista Home Premium...

1 Answer

Dear Staff: I have a Pro. 97 hand held scanner. I


Hi, my name is John. Press the FUNC and hold down the L/O button until it beeps twice......hope this was helpful..Rate this solution on the four thumbs-up......John

Sep 08, 2010 | Radio Shack Pro-97 Handheld Scanner

1 Answer

Scanner doesn't work


Sccaner open through screew driver & properly wash Logic board with ethiel alkohal. Plz properly check connection streep wire so connected with the warming lamp to logic board.

May 16, 2008 | Dolphin Computers & Internet

6 Answers

A Communication Problem Occurred. Open log file


There is a textfile named scanwise in the directory of scanwise (version 2.0). There could you find some more information about your communication problem. Sometimes the info is a little bit short, but maybe this info can help you to get additional support.

Cheers,
Ferry

Feb 19, 2008 | Agfa SnapScan 1212u Flatbed Scanner

1 Answer

Hp 3380 scanner issue


I SUGGEST DELEATING SCANNER FROM YOUR SYSTEM AND RELOADING THE SCANNER DRIVER FROM THE INSTALL DISC THAT CAME WITH YOUR SCANNER

Feb 02, 2008 | HP LaserJet 3380 All-In-One Printer

6 Answers

Scanner Failure: HP Officejet 6210


After hours of trying things.I found this and it worked. The scanner button doesn't work, but at least I can scan.


?id=microsoft.windows.resources.expandarrow To scan a picture using Windows Photo Gallery

    Before you begin, make sure that you've installed your scanner on the computer and that the scanner is turned on.
  1. ?id=microsoft.windows.resources.shellexecutetopiciconClick to open Windows Photo Gallery.
  2. Click File, and then click Import from Camera or Scanner.
  3. In the Import Pictures and Videos window, click the scanner that you want to use, and then click Import.

Jan 27, 2008 | HP OfficeJet 6210 All-In-One InkJet...

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