Question about HP DeskJet 990cxi InkJet Printer

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Changing ink cartridges

Hi, have a 990cxi, the orange light over the ink cartridge symbol is blinking and we can't print. Ordered two new cartridges (bw, and color) and replaced the old cartridges. Despite this the orange light is still blinking and the printer will not print. What am I doing wrong

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Hi! there might be two possibilities...
1) the device drivers you have installed is corrupt.. try uninstalling n then installing the drivers
2) if that is not working out then your printer must be having some problem.. you may have to get it serviced.

Posted on Oct 15, 2008

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Why does the the left hand orange button flash ?


Here's what worked for me,
Obviously check and make sure you deficiently haven't ran out of ink.

Turn the printer off Remove the colour cartridge
dab the cartridge point with a slightly damp tissue, if ink comes out then turn printer back on without the colour cartridge and try and print some thing in black and white.
turn printer off again and insert the colour cartridge
This strangely will get rid of the blinking light.
If there was no ink reissue on the tissue when dabbed, you'll need to get a new cartridge.

If problems persist I'd recommend getting the printer properly cleaned.
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Hello
I believe the ink cartridge should have ink but not sufficient for printing, if the cartridge is expensive why dont you re-fill it, re-filling is very low cost option.
Also clean the contacts of cartridge from both ends.
Hope this helps, if so do rate the solution Good Luck

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The Amber light is designated as the "Ink Error" light. With regards to a Hewlett Packard printer, the Amber light is indicating that one of the Ink Cartridges (Tri-Color/Black) is empty, defective, unrecognizable, or just simply needs to be changed. The procedure is; lift up the front cover, look at the Black Ink Cartridge, and examine the Ink Level Window on the Cartridge, located at the center of the Cartridge. If the square window appears to be a solid Green then that means the cartridge is completely full. If it is Half Green/Half Black then it is indicating that the cartridge is half way full, and if the square window is completely Black, then the cartridge is completely empty. Also, remove and examine the Tri-Color Cartridge. If the Tri-Color Cartridge feels very light or if the Tri Colors on the bottom of the Cartridge appear to be discolored i.e. All Magenta, All Cyan, or All Yellow, then the Cartridge should immediately be changed. After replacing the Black or Tri-Color Cartridge, your printers Green Power Light will flash and allow you to continue your print job
You can also try:
Clean the cartridge and carriage contacts with a cotton swab moistened with water. If you have refilled the cartridges don't assume that they will still work. If cleaning doesn't help you may have a failed cartridge even if it is not refilled.
If you are getting a grinding noise, clean the carriage rod with alcohol and lubricate it with a few drops of Tri-Flow, available in 2 oz. squeeze bottles at cycle shops.

If I have helped please rate my post...I will always do my best to help

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