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My wireless connection keeps on disconnecting every few minutes - i have repaired the connection and ran the windows configuration zero and still disconnects - I think there is something with the bt home hub - what should i do?

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  • kirstymearns Oct 15, 2008

    there is another wireless computer connected 2 it - and when i get disconnected so does the other computers connection - also when i take my laptop round to my boyfriends house and use his internet connection it works fine

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  • PC Desktops Master
  • 1,879 Answers

Check for Interference first

to identify if it is the BT Home hub, get another wireless computer and connect it

Posted on Oct 15, 2008

  • monk3ybidzness
    monk3ybidzness Oct 15, 2008

    nice - cut's the troubleshooting

    if the computer's report "wireless connection" disconnection - not a browser error "cannot find page" , try upgrading / re-flashing the firmware.

    BT's kind enough to provide this here


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Hello im troubleshooting a error on a dell dimension 2400, windows xp error when testing or querying the modem the error reads cannot connect or check to see if hardware is powered on or connected...


Wireless zero configuration is the feature of Windows XP that allows Windows to detect the available wireless networks and automatically connect to the most preferred wireless network.

It is enabled by the Wireless Zero Configuration service in Windows XP. It provides auto wireless network detection when you switch on the computer.
Follow the steps below to verify that the service is running:
1. Go to Start and right click My Computer. Select and click Manage.
2. Computer Management window will appear. Under Services and Applications, select Services.
3. Check for the service Wireless Zero Configuration. Make sure that it is started and that the startup type is set to automatic.
computer-management.jpg4. If it isn't, double-click the service. If the startup type is not set to automatic, click on the dropdown arrow and and change it to automatic. Click OK at last.
autostart-wireless-zero.jpgIf your wireless adapter driver does not support wireless auto onfiguration, you will notice the following:
- The network adapter does not appear as a wireless network adapter in Network Connections. It appears as a LAN adapter, similar to an Ethernet connection.
- The properties of the wireless connection do not have a Wireless Networks tab.
- You do not receive a Windows XP notification bar message indicating that wireless networks are available.
To get the most out of your Windows XP wireless experience, you should contact wireless adapter manufacturer to obtain the latest version of the drivers that support this XP feature.
If not, you must manually configure wireless network settings using the configuration software supplied with the wireless network adapter.

Jan 05, 2011 | Dell Dimension 4500 PC Desktop

2 Answers

My computer died we redid widows xp disk and it came back now i dont have wireless how do i get it back


Hi, you will need to reinstall the wireless card drivers, if this came with wireless as standard you should be able to download the drivers from the manufacturers support website, if it was added later on then it should have came with an install disc with the drivers on it.

Hope this helps

John

Dec 02, 2010 | PC Desktops

1 Answer

Why my wireless laptop is not working


You have to do a few steps to check the problem :
1.Check if the wireless switch is on, on your laptop.
2. If it is on then check if the network adaptors are installed or not. You can check that by going into device manager ( start - run - devmgmt.msc). If it is not installed you will find a exclamation mark or simply go to your manufacturers website and update your wireless driver.
3.Then go to Start\Connect To\Show All Network Connections (or, if this doesn't show up on your computer, Start\Control Panel\Network And Internet Connections\Network Connections). For your wireless card, remove it from the bridge (right click on the wireless network and enable it if it is disabled and then if you have a option remove it from bridge click on that.)
4.Restart your wireless zero configration. Go to control panel/Administrative tools/Services, right-clicking on the "Wireless Zero Configuration", and telling it to stop. After it stops, right-click on it again, and tell it to start, and then wait a minute or so and see what happens.
then try to connect and see if you can for this go to the network and sharing center search for all the wireless networks and try to connect. I think this should do it for you. If not reply with the message or error you get.

Oct 01, 2010 | PC Desktops

1 Answer

No internet access


  • power cycle the modem and router
  • bypassed router
  • called the router provider for router configuration
  • use window zero configuration
  • makes sure you are with strong signal and within 50 meters raiduis of router.

May 03, 2009 | PC Desktops

1 Answer

It says i am connected to wi fi internet but cannot browse it says see article 871122 microsoft knowledge base on microsoft.com please help do i need to download something.


1.) Pls. use the software for your wi fi adapter, connected on desktop to connect to the wireless lan.
2.) microsoft: This behavior occurs for several reasons. Some computer and hardware manufacturers provide their own configuration software that replaces the Wireless Zero Configuration service that is provided in Windows. In that case, you must use the software that is provided by the manufacturer to configure your wireless network. If you want to use the Wireless Network Setup Wizard or the View Available Wireless Networks feature to configure your wireless device, see the documentation that came with your computer or with your wireless network card. Use this documentation to determine whether you can use the Wireless Zero Configuration service to configure your wireless network. Sometimes, you cannot use the Windows functionality.

If your computer or your wireless network adapter did not come with its own wireless network software, follow these steps:
  1. Click Start, click Run, type ncpa.cpl, and then click OK.
  2. Click Network Connections.
  3. In Network Connections, click to select your wireless connection, and then click Change settings of this connection.
  4. On the Wireless Networks tab, click to select the Use Windows to configure my wireless network settings check box.

To start the Wireless Zero Configuration service, follow these steps:
  1. Click Start, click Run, type %SystemRoot%\system32\services.msc /s, and then click OK.
  2. Double-click Wireless Zero Configuration.
  3. In the Startup type list, click Automatic, and then click Apply.
  4. In the Service status area, click Start, and then click OK.

Apr 25, 2009 | PC Desktops

1 Answer

Have XP operating system, Comcast service, Airport extreme router and a Linksys wireless N antenna. Windows say: Cannot configure this wireless connection. What's wrong?


another program is using the wireless utility, you may find this program in start menu / programs / ... open this program and you will be able to connect to your WLAN - also check your tool bar near the clock - an icon for the WLAN may be there,

if you would like windows manage your wireless you may need to enable the wireless zero configuration service within admin tools / services


Nov 30, 2008 | PC Desktops

1 Answer

Every time i restart my pc computer the wireless connection is lost and i have to go into control panel, admin tools, services and manually start wireless configuration. How do i get it to save the changes...


First go to start then run then type in services.msc
Look for wireless zero configuration. Change the startup type to automatic. Then click ok all the way out then restart the computer.
After that just connect once and it will be saved on the computer.

ALthough based on your question i can see that you know how to access the services window. What Id like to know is if you change teh startup type to AUTOMATIC and it still reverts to manual?

Oct 04, 2008 | Belkin PC Desktops

1 Answer

Can't connect to wireless connection


is the access point enabled?
is your wireless adapter enabled use the windows zero configuration instead of adapter software

Jul 26, 2008 | Gateway PC Desktops

1 Answer

The wireless keeps saying disabled.. it wont connect and it cant find the available networks.. there is no problem with the network cos it works fine on the ohter computers/laptops in the house and...


Hi sayeh,
I don't know if some of your IT friends had check the Wireless Zero COnfiguration,lets check it out.

start>run> type in services.msc
scroll down to Wireless Zero Configuration
check the status,
right click on it and click either start/restart

hope it helps

:)

Jun 23, 2008 | PC Desktops

5 Answers

Can not connect wireless


right click your wireless icon then click repair,,,,if that doesnt work go to network connections ,highlight the wireless connection then in the left pane click repair.You can also check by going to control panel then under administrative tools then click services and see if your wireless connection is set to automatic and started.

Apr 22, 2008 | PC Desktops

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