Question about Canon DR-2580C Path-Through Scanner

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Paper feeds through straight at first then scans crooked at the end

It appears that when scanning the paper feeds through straight at first then comes out crooked just at the bottom of the page, and scans crooked. Has anyone heard of this and/or a remedy? Help if you could!

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This could be because of unclean rollers. The scanner picks paper neat, but images is crooked. This is because paper is stuck on one side and the other side is contnuing on the other, giving it the skew. There may be something sticky on the roller, possibily a left over cellophane tape. Remove it and clean with Isoporpyl alcohol. Dont use solvents.
S. Mohan, Chennai, India

Posted on Feb 17, 2009

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How do I replace rollers that are too slick to feed paper properly and from where can I purchase said rollers?


The rollers may have become glazed from feeding particular paper stock. Your machine may be old enough that the feed rollers are simply worn out. Finding replacement rollers could be difficult, especially if the machine is so old it no longer is supported.

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Will not feed 11x17


You probably need to set the user settings to "long doc" mode.

1) When the machine is in the standby state,
press the NEW FILE key and Count Only key
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LEDs of the NEW FILE key and Count Only
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Long document mode =U10; 0=normal and 1=long document mode.

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1 Answer

Documate error 8


Hello.


I am a Support Engineer with Xerox Scanners.

E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.


if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.

if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.

if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.


We also have an extensive support site and knowledgebase at
http://www.xeroxscanners.com/en/en/support/


If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.


Regards,

Xerox Scanners Support

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Scanjet G4050 - Image is sometimes at an angle in PDF scan, even though paper and original text was straight. How to prevent this?


Hello

This is a flatbed scanner. Since the paper is aligned to the sides of the scanner the problem could be two things:

- The paper guides on the sides of the scanner are not accurate to the scanning path

- The scanning bar is not moving parallel to the sides of the scanner (one side is slightly ahead of the other side).

I had a similar flatbed scanner and the paper guide was off about 1/16" - so all scans were either tilted or I had to manually move the paper on the glass to correct.

HP do have directions on how to maintain your scanner - http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=125&prodTypeId=15179&prodSeriesId=3236371

- but it does not include any info on how to re-calibrate it. So it would appear that this is something you will have to manually correct.

Download and print out something with a grid or ruler measurement on it. This site has some examples - http://www.imaging-resource.com/PRODS/HPPSS/PSRESV.HTM

Align the page normally and scan it with your scanner, print the results. Compare the scanned print to the normal page and adjust the paper accordingly on the scanner.

Once you have the new location for originals on your scanner, take some construction paper or poster board and trim out pieces to tape or glue to the glass of the scanner to form a new paper guide.

While a calibration tool would be better, this method will definitely work.

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I found the solution to this problem. Whenever the paper jammed in the feed tray, I was pulling the jammed paper out without opening the door of the feed tray. Apparently, PaperPort gets confused and does not know how to proceed. Now when I get a paper jam, I open the door of the feed tray, take out the paper, click on the paper jam error message in PaperPort, reset the paper in the feed tray, and then hit "scan." Works like a charm.

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please check if all paper sensor arms are present and not blocked.
Sometimes on of then will be missing or broken.
The center sensor just below the separation pad is the paper end sensor. If this sensor don't work, the scanner do not stop feeding.
It means you scan on sheet, the scanner eject it and then the feed motor do not stop because the paper end sensor don't record a paper end.
Another case may be a driver error. In case you are using XP and installed a new service pack please check your SCSI driver versions (ASPI32 and so on) and TWAIN resp. ISIS driver and update them.

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1 Answer

Scanned image on left is cropped by a good quarter of an inch.


To get the image on the right side, Select 11" wide and the length you want. Keep the paper guides at the far ends. Insert the paper at the extreme right side and the image will appear on the right side. The left side would appear dark and You may need software to clean. If you dont have Raster Editing software, best way is to stick your image onto a white paper and scan the whole paper. Ensure that the ends are trim. ( I am assuming it is faceup scanning)

S. Mohan

Feb 08, 2008 | Canon DR-5010C Path-Through Scanner

1 Answer

Why does the scanner hesitate when feeding the paper through the scanner and gives a scanned double image at the top of the page?


Is there a gear grinding noise associated with this? If so, call your local dealer for service. If not:Clean all the rollers you can reach with a cloth dampened with alcohol. Check for any obstructions in the paper path like torn paper, heavy toner buildup on guide plates or the edges of the scanning glass, or any paper guides obviously loose or out of place.

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