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Left printer turned off as per your advice, however, it is still not working. Same message 'close back' door. Jette Clausen

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  • clausen5 Oct 15, 2008

    MFC-7420
    Brother

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Please provide the make and the model # of your printer.



Regards

Posted on Oct 15, 2008

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Problem with paper feed. frequent message: carriage jam, open top. No apparent jams, cleaned rollers, slider bar, etc, problem persists


Hi,

Turn off the printer

Open the Rear Access Door,
Clean the rollers ( upwards ) with a lint free cloth ( little damped in water )
Close the Door

Open the Front access door, Check if there are any paper pieces stuck,
Remove the cartridges out and Install back.

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Whenever i try to print it does 1/2 page then the cartridge keeps getting stalled on one side. Error message on screen says print cartridge stalled, error message on printer says clear carraige jam. Cannot...


If there's a carriage jam. While the printer is turned on, Open the access door of you printer.
If the carriage is stuck at the left side, try moving it manually by hand to the right most part of the window. If it's stuck on the right, try moving it by hand to the left.
If you've already done that. While the printer is turned on, unplug the power cord from the back. Close the access door. And then plug it back in.
Make sure you restart the computer first just to avoid documents getting stuck in the print queue. Try printing again. Usually it does the trick.

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ImageCLASS 2300 not printing, check printer cover message


Had the same problem spent 2 hours opening and closing everything trying to reset turn off and on etc. Here is how I fixed it, slammed all the doors on left side starting with above cartridge to cartridge door and 2 little doors by paper hard - and I mean hard - and whammo error cleared immediately. Sensors that check for open door obviously stick and report they are open when they are really closed. I am sure this saved me an expensive service call.

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I have a kodak 5500 aio printer. I replaced the


Try the following:

1. Open the printer access door.
2. Put out both ink cartridges and the printhead.
3. Let the printer access door open.
4. Put out all paper.
5. Pull out the ac adapter at the back of the printer.
6. Wait 60 sec.
7. Pull in AC adapter.
8. Wait 30 sec. then turn on the printer
9: Wait for the error message: Printer access door open.
10. Close the printer access door.
11. Wait for the error message: Printhead is missing.
12. Open the access door and put in only the printhead and the close the access door.
13. Wait for the error message: both ink cartridges are missing.
14. Open access door, put in only the black ink cartridge, then close the acess door.
15. Wait for the error message: Color ink cartridge is missing.
16. Open access door, put in the color ink cartridge and then close the access door.

If the error is solved, do a firmwareupdate right now.

You can find it here.

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84 yellow PC unit missing (all 4 showing missing)


I had the same problem here and it turned out that I closed the front door of the printer in the wrong way. It is tempting to close the black inner door by hand at first and then close the outer (beige) door. The RIGHT way is to close the beige door and let the inner door being automatically pushed in place by this procedure. All "missing PC unit" warnings disappeared immediately after this. I hope this solves it for you as well,

Sep 10, 2008 | Lexmark E342n Laser Printer

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Turn the printer off
Open the back door and
gently turn the paper roller upward until it clicks. Make sure the door is securely closed. Wait a few more minutes then turn the print back on. I hope this helps.

Aug 08, 2008 | HP Deskjet 6940 InkJet Printer

1 Answer

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I did not get any error message but the 6940 printer would not print. Instead "Ready" the printer said "door open". When I deleted printer and plugged the usb cable back in the XP machine found the new hardware, said "Ready" and could print.

Dec 22, 2007 | HP Deskjet 6940 InkJet Printer

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Props to Profjake. I followed his advice and problem solved! Here is what I found out.

I had the "Back door open" error on the LCD panel. There is a "interupter" type of sensor that detects if the back door is open or closed. When the back door is closed a lever is pushed forward and blocks the interupt module. The lever that blocks the sensor was not reqching the sensor horizontally - it was too far to the left. The lever on the far right is part of a 6" rod that goes across the middle of the paper path. The rod had jumped out of it's "home" position to the left and it was bowed a little bit. I carefully re-seated the rod to by gently lifting it and moving it to the right into a slot 1/8" from where I found it. The error cleared immediately. The was most likely caused by removing a paper jam.

Once again props to Profjake as his advice led me to the solution.

Hu said that!

Oct 01, 2007 | Brother DCP-7020 All-In-One Laser Printer

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