Question about Epson AcuLaser C900 Printer

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Epson C900 won't print in blue, noisy pick up

For the past week or so all my colour print outs have either very faded blue or now no blue at all. All cartridges are >90%. I've also noted that just as the paper pick up takes place a heavy noise occurs. At first I thought it was from where the paper gets picked up in the tray, but I've since found that it doesn't make this noise when printing in black. It's almost like the Cyan cartridge is blocked meaning no blue in the colour print and a noise caused by the system trying to extract it or add it to the print colour. Sorry if it sounds vague, but I'm lost here.

Any ideas appreciated.

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  • Anonymous Dec 01, 2008

    For the past week or so all my colour print outs have either very faded
    blue or now no blue at all.also noted
    that just as the paper pick up takes place a heavy noise occurs. At
    first I thought it was from where the paper gets picked up in the tray,
    but I've since found that it doesn't make this noise when printing in
    black. It's almost like the Cyan cartridge is blocked meaning no blue
    in the colour print and a noise caused by the system trying to extract
    it or add it to the print colour. Sorry if it sounds vague, but I'm
    lost here.

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  • 98 Answers

The rollers are jammed with a tiny piece of foam from a damaged pick up roller, usually because it is just worn out from multiple refills or it has been over-filled when re-filling or the wrong brand of toner can sometimes do it too. If you take the roller out of the cartridge, you should be able to dislodge it, but usually it's the beginning of the end of the cartridge, as the roller is starting to disintegrate. You need to get a replacement cartridge.

Posted on Apr 30, 2009

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