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I have a Samsung SRS584DP and i have just hooked up the ice dispensor after 1 year of not using it. The ice has frozen although clicks and does not drop ice into bucket.

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6 Suggested Answers

peyton32034
  • 410 Answers

SOURCE: Ice Jam in Chute - Whirlpool IDI SxS

first check would be to see if the flapper door is closing all the way in the dispenser area. best way is to remove the ice bucket and shine a flashlight from the front up into the disp door area and look for light around the door from inside the chute.

another check would be to make sure the door delay mechanism is connected an not allowing the dispenser door to close to fast trapping a cubes in the door and causing an air leak in the chute..

Keep in mind if you use alot of crushed ice frost build up is faster than with just cubed.

Posted on Dec 11, 2007

elbozi
  • 4 Answers

SOURCE: Samsung french door ice maker

Check my solution here. The noisy sound is the swing arm trying to knock out some stuck ice.

http://www.fixya.com/support/t1141317-two_issues

Posted on Oct 31, 2008

RescueTech
  • 145 Answers

SOURCE: GE Fridge Not Dispensing water

First place to start is in the fridge. Look behind the crisper drawers for the water tank. It may have frozen at the outlet line. Try thawing it out with a hair dryer or a heat gun, being careful of course not to melt anything.

Posted on Dec 13, 2008

tborn6
  • 700 Answers

SOURCE: My Samsung RS2630WW side by side won't make ice

haev you tried to reset the ice maker by pressing the button oin the bottom of the panel inside of the freezer then that should reset the maker anfd you should have ice in no time. Please be sure to rate this solution if it solves your problkem and if not don't and ask me anoither questipon before you rate it. thanks for Using FIxYa!

Posted on Jan 01, 2009

kel1guy2002
  • 3740 Answers

SOURCE: Hi, I have a Whirlpool

Hi and welcome to FixYa. I am Kelly

Often ice maker issues are a symptom of an automatic defrosting problem OR a leaking (dripping / bypassing) ice maker water valve.

First off you should try and prove that there are no un-necessary water leakages by doing the following:

1. Turn the icemaker OFF
2. Remove the plastic line where it connects to the thru the cabinet water tube by pinching the clamp and pulling down on the plastic tube.
3. Place end of the plastic tube into a bucket for about 12 hours. At the end of 12 hours check the bucket for ANY water. If there is a noticable amount of water (more than 1 oz) the water valve is leaking water by the valve diaphram seat. The only remedy for this is to change the units water valve assy.

As far as a possible automatic defrosting problem..... soft ice cream is a symptom along with that of low ice production.

The evaporator coils get a substantial amount of ice build up on them and then the airflow in the freezer compartment is restricted resulting in a change in the freezer comprtment temp. If you do have an automatic defrosting problem you will soon notice noise from the evaporator fan as the ice build up encroaches into the fan blade path. Additionally the fresh food compartment will warm up.

The ice maker will not cycle until it reaches 16 to 15 deg F. The ice maker harvest cycle is started when the ice maker thermostat closes and advances the ice maker module.

Do the water in the bucket test and then look for signs of ice build up on the evaporator coils.

If neither of the above manifest / present then download this manual and follow the troubleshooting procedures:

http://adcxns1.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/8527f904cc8ea8cd85256b5800672333/$FILE/4322658A.pdf

Thanks for choosing FixYa.

Kelly

Posted on Sep 17, 2010

  • 1 Answer

SOURCE: Ice maker stopped working

will the power going off for five hours, defrosting the ice in process, cause the ice maker to be in the wrong sequence when the power comes back on and freezes the ice? That is my current problem .... help?

Posted on Jun 21, 2011

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Whirlpool model # ed5vhexvq1 side by side ...ice maker will not dispense ice..water works but it sounds as if there is no power going to icemaker from dispenser


Does the icemaker bucket has ice cubes. If yes then your problem is in the dispensor. If no ice cubes on the icemaker bucket then your problem is with the ice maker unit.

Let say Ice cubes on the ice maker bucket and dispensor makes noise when pressing for ice cubes. Then either your ice dispensor flapper is frozen or may be ice cubes in bucket may have defrost and frozen again sticking together.

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If the light and ice dispenser on the front panel works and If your fridge is 4 years old or older, the insulation in the freezer door has most likely deteriorated and the water in the tube feeding the water dispenser has probably frozen. Open the freezer door, put a blanket over the food to keep it from defrosting, and use a blow dryer to defrost the door. Blow the hot air on the flat panel inside the door (the backside of the water dispenser). Close the door about every 5 minutes to check to see if the water works. Once the water begins to flow, you have successfully defrosted the ice in the tube. Defrosting the door works for about 12 hours until it freezes again. To solve this problem, I placed a 10" weedeater line up thorugh the dispenser nozzle leaving about 1/8 of an inch sticking out. When the line freezes again, pull out the weedeater line, dispense water to free the ice, and then reinsert the weadeater line. I keep the line in all the time...it works great! If the light or ice dispenser do not work, the problem may be *********** board.

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1 Answer

Our water dispenser stopped working we can hear it click but water will not come out?


At the bottom of the freezer door ( remove the kick plate by removing 1 screw on each side ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig .
If frozen , GE has a water dispensor heater , pt # WR49X10173 , to keep this from happening again . Also , by turning the dispensor light on , for several hours , so it will heat the spout , has worked for several people .

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1 Answer

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Your refrig water valve , has 2 coils on one valve . One is for the water dispensor , and one is for the ice maker . So even if you get water thru the dispensor , the other coil ( for the ice maker ) could be bad . The fill tube from inside the freezer to the ice maker , could be frozen solid , keeping the water from entering the ice maker . This frozen tube , would be caused be the water valve " seeping " , which means , it isn't closing completely , and drips freezing inside the tube . indicating a bad water valve . Pour about 2/3 cup of water into the ice maker . If it dumps , but doesn't refill with water , replace the water valve but also check this tube . If the ice maker does not dump the frozen cubes , replace the ice maker , but also check the coils under the refrig , for dust , lint , etc , needing to be cleaned off . The ice maker needs to be 5 degrees to operate , and dirty coils can keep the freezer at 6 degrees or above .

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1 Answer

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If it's frozen up, you can manually remove the ice. If the switch is out, you can replace it. Hope this helps!

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1 Answer

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2 Answers

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