Question about Western Digital Elements powered by WD 320 GB External USB (WDE1U3200N) Hard Drive

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I have lost Connection to the unit

The unit has power but when I click on MY COMPUTER on the desktop, Elements has dissapppeared. I cannot get to it anymore.

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  • james48ros Dec 01, 2008

    power adapter not working ,how do I get another one

  • Anonymous Dec 05, 2008

    Exactly the same problem but with 160gb model - changed cables, swapped usb ports/hubs - nothing. Left it a couple of days and tried again and it worked.....Now its gone again - are there any external drivers that might work with this damned drive? I wont buy another thats for sure.

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I just bought a 320 GB version and I was not at all surprised when it did not work - Windows Explorer did not see it and no USB "gerdunk" noise ensued. Problem is that depending on the quality of the USB port that the USB cable is plugged into, it may or may not provide sufficient powere to the drive. The answer is simple: connect the drive using a Y-cable. This type of cable has two USB Type A male plugs on one end and a single male Mini-B connector on the other end. The two type A plugs need to be inserted into two USB sockets on your PC. One of them supplies 5V at up to 500 mA plus the USB signals; the other suppllies only 5V at up to 500 mA. That provides up to 1 Amp of current compared with up to 500 mA for just a single connection. I don't know why WD does not supply a Y-cable with the drive!!!! I've been aware of this problem for some USB sockets/some PCs/some drives for yonks. The Y cables are somewhat hard to get - here is one supplier in the States: www.pcconnection.com Anyone know of a supplier in Australia?

Posted on Dec 08, 2008

  • mboesen Dec 08, 2008

    I forgot to mention: it is possible that by trying the WD supplied non-Y-cable in another USB socket you MIGHT get a satisfactory result, too. Particularly if you have a desktop PC, then use a USB socket at the rear of the PC and that hopefully is well shielded and connected to the mobo. See my article here about USB problems: http://www.pcug.org.au/boesen/USB/USB2.h...

    However, for 2.5" medium capacity drives, by far the most reliable result will be achieved by using a USB Y-cable.

  • mboesen Dec 08, 2008

    And the second solution is to connect the drive to a Powered USB hub, through a non-Y cUSB cable. This is explained in my article.

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