Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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Whirlpool side by side Refrigerator not cooling, two -- where -18 temp used to be.

Hi, my Whirlpool side by side self defrosting Freezer (with external ice and water dispenser) is not freezing therefore the fridge is also not cooling. After reading this impressive site I can confirm the Compressor (football) is hot to touch but is running & not making any loud noises. The copper pipe out of Compressor is cold to touch, the compressor fan is working, I have hoovered the condenser that runs under the unit from front to back of unit,(it was thick with 5years of dust) I also defrosted the unit overnight becuase the back walls inside the freezer were coated with ice. I did notice the evaporator bowl underneath the unit adjacent to filis full to top brim with water (is this normal), should I empty this? After doing all of this I switched on next morning but still get alarm plus two dashes -- were the Freezer temp used to be. Do you have any suggestions please. Thank You

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  • shelleympth Oct 15, 2008

    FREEZER COOLING FINE, REFRINGERATOR NOT COOLING

  • ckolubah Oct 22, 2008

    My whirlpool side by side refrigerator is not making ice. What could be the problem?

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The fact the bowl was filled with water and that you said the inside of the freezer was coated with ice, indicates a failure of the defrost system.
now the ice has gone, reset the temps and wait to see what happens

Posted on Oct 15, 2008

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