Question about Xerox DocuColor 12 Printer

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Enter Access Number

I have a Xerox DC12 machine. When I trun on the macine it asks : ENTER ACCESS NUMBER, which I dont have. Kindly solve my problem.
Regards
Jaideep
imprinta_ddn@rediffmail.com
9412347272, 9897587272

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Thanks for the sugession. The problem is solved.
Regards,
Jaideep

Posted on Oct 16, 2008

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I found one website that says the default access number for the DC12 is "6789" and according to page 76 of the administrators manual the "tools" access code is "11111" by default. You can find that manual here: http://download.support.xerox.com/pub/docs/DocuColor_12CP/userdocs/any-os/en/DocuColor12_Printer_Copier_System_Administration_Guide.pdf. If these two do not work then it is possible that the company which supplied the printer changed the code. If thats the case then you should contact the suppliers.

Posted on Oct 15, 2008

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Xerox 7328 diagnostic entry procedure


To enter the CE mode:
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ou can save up to 8 phone numbers in your speed dial book. The speed dial keys go from 2 to 9. When you place a call, our system prompts you to "enter the phone number you wish to dial". You just press the appropriate speed dial key followed by the pound sign (#) and your call goes through. No long numbers to enter any more!

If you set a speed dial for our access number on your phone machine, you have to press three keys only to complete a dial - as easy as "1-2#"! That's it!

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My Xerox WorkCentre M123 does not enter in more ways administrator password is 11111 and x-admin right but as soon as I enter the settings Administrator freeze (crashes) same thing with Internet access,...


  1. Enter UI Diagnostic Mode.

  2. Press the Log In/Out button on the Control Panel

  3. Select System Settings.

  4. Select Common Settings.

  5. Select Diagnostics.

  6. Select NVM Read/Write.

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3-315 Fault Code indicates that a communication failure

between the IOT PWB and the Post IPS PWB was

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You may be able to enter diagnostic mode and reset:

Entering Diagnostic Mode: First of all... to enter the User Interface (UI) Diagnostic Mode: Turn on the power... then while holding down the '0' button, press 'Start'. The screen will prompt you for an "Access Number"... use the keypad to enter '6789' which is the Default Access Number. This should bring you to a menu of options to choose from:

NVM Reset (Non Volatile Memory) / NVM Initialization

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Print (for running Test Patterns from Diagnostics)

Subsystem Check (for fuser nip measurement check out, and developer unit check out)

Max Setup (for setting up copy quality)


If reset does not work, you need service on the unit.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

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Feb 11, 2011 | Xerox DocuColor 12 Printer

1 Answer

I have a Xerox DC12 machine. When I trun on the macine it asks : ENTER ACCESS NUMBER, which I dont have, and it's not 11111.


I don't know if this will help, but the standard code to access the "tools" function on our DC50 is 11111.

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Xerox dc12 servicemode opareting


In order to enter service mode (if this is what you want) press 0 and start button at the same time.Enter 6789 and start

Sep 04, 2009 | Xerox DocuColor 12 Color Copier

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Need to have the serial number installed in machine.


To access the serial number from the Control Panel:
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    m20-cntl-pnl-status.jpg

  2. Press the [Up] or [Down] arrow button until 'System Admin Tools' is selected, and then press the [Enter] button.
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  4. Press the [Left] or [Right] arrow button until 'Maintenance' is displayed, and then press the [Enter] button.
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Error Code 10-399


Hello sir; The problem you have can be reset, just follow the steps as below;
1, power on the machine.
2, while hold down the 0 key, press start.
3, enter the access number 6789
4, click onNVM reset/NVM initialization.
5, enter 777-018 press start.
if still have problem let me know

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