Question about Xerox DocuColor 12 Printer

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Enter Access Number

I have a Xerox DC12 machine. When I trun on the macine it asks : ENTER ACCESS NUMBER, which I dont have. Kindly solve my problem.
9412347272, 9897587272

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Thanks for the sugession. The problem is solved.

Posted on Oct 16, 2008

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I found one website that says the default access number for the DC12 is "6789" and according to page 76 of the administrators manual the "tools" access code is "11111" by default. You can find that manual here: If these two do not work then it is possible that the company which supplied the printer changed the code. If thats the case then you should contact the suppliers.

Posted on Oct 15, 2008


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Xerox 7328 diagnostic entry procedure

To enter the CE mode:
  1. Press and hold the 0 key for 5 seconds, then while still holding down the 0 key, press the Start button. The CE Access Number screen will appear.
  2. Enter 6789 and press Confirm.
  3. The top most area of the UI display will be reversed to let the user know that the mode has changed to the CE mode.

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How do I set up speed dialing on my phone DECT1560 ?


ou can save up to 8 phone numbers in your speed dial book. The speed dial keys go from 2 to 9. When you place a call, our system prompts you to "enter the phone number you wish to dial". You just press the appropriate speed dial key followed by the pound sign (#) and your call goes through. No long numbers to enter any more!

If you set a speed dial for our access number on your phone machine, you have to press three keys only to complete a dial - as easy as "1-2#"! That's it!

For example, you can set your parents' phone number as speed dial key 2 and your friend's number as key 3. After dialing the access number from your phone, you will press 2 then # to reach your parents, or press 3# to reach your friend. Nothing could be easier!
Speed Dial set up Instructions:
Dial the access number, wait for prompt.
Enter PIN number, wait for prompt.
Dial: "#" "2" "#" [a speed dial number: 1-9] "#" [destination number] "#". The system will confirm the number.
Example: [#] [2] [#] [5] [#] [011-888-88-88-88-88] [#]
Use Speed Dial:
Dial the access number, wait for prompt.
Enter PIN number, wait for prompt.
Dial: [speed dial key (1-9)] "#"
Hope this will help to solve the problem....

Aug 18, 2011 | Uniden Cell Phones

1 Answer

My Xerox WorkCentre M123 does not enter in more ways administrator password is 11111 and x-admin right but as soon as I enter the settings Administrator freeze (crashes) same thing with Internet access,...

  1. Enter UI Diagnostic Mode.

  2. Press the Log In/Out button on the Control Panel

  3. Select System Settings.

  4. Select Common Settings.

  5. Select Diagnostics.

  6. Select NVM Read/Write.

  7. Enter location 700-171 and press Confirm/Change. This is the current password. You can provide this number to the customer, or set the location to the default value (11111) and allow the customer to enter a new number from Tools mode.

May 26, 2011 | Xerox Office Equipment & Supplies

1 Answer

Error3-315 when machine on error come in most times

3-315 Fault Code indicates that a communication failure

between the IOT PWB and the Post IPS PWB was


You may be able to enter diagnostic mode and reset:

Entering Diagnostic Mode: First of all... to enter the User Interface (UI) Diagnostic Mode: Turn on the power... then while holding down the '0' button, press 'Start'. The screen will prompt you for an "Access Number"... use the keypad to enter '6789' which is the Default Access Number. This should bring you to a menu of options to choose from:

NVM Reset (Non Volatile Memory) / NVM Initialization

NVM Read / Write (memory adjustments)

Component Control (for testing sensors, motors, etc.)

Print (for running Test Patterns from Diagnostics)

Subsystem Check (for fuser nip measurement check out, and developer unit check out)

Max Setup (for setting up copy quality)

If reset does not work, you need service on the unit.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Feb 11, 2011 | Xerox DocuColor 12 Printer

1 Answer

I have a Xerox DC12 machine. When I trun on the macine it asks : ENTER ACCESS NUMBER, which I dont have, and it's not 11111.

I don't know if this will help, but the standard code to access the "tools" function on our DC50 is 11111.

Nov 30, 2010 | Xerox DocuColor 12 Printer

2 Answers

Xerox dc12 servicemode opareting

In order to enter service mode (if this is what you want) press 0 and start button at the same time.Enter 6789 and start

Sep 04, 2009 | Xerox DocuColor 12 Color Copier

1 Answer

Need to have the serial number installed in machine.

To access the serial number from the Control Panel:
  1. Press the [Machine Status] button on the Control Panel. 'Machine Setup' will be displayed on the Display Screen.


  2. Press the [Up] or [Down] arrow button until 'System Admin Tools' is selected, and then press the [Enter] button.
  3. If the System Admin Tools has been passcode protected, 'Enter Passcode' will be displayed. Enter the passcode, and then press the [Enter] button. If the passcode is unknown, or has been forgotten, contact your System Administrator.

    If the System Admin Tools has not been passcode protected, 'Passcode Protect' will be displayed. Continue with step 4.

    NOTE: If the Enter button is pressed, 'Passcode Protect (No)' will be displayed. Press the Menu / Exit button to return to the previous screen, and then continue with step 4.

  4. Press the [Left] or [Right] arrow button until 'Maintenance' is displayed, and then press the [Enter] button.
  5. Press the [Left] or [Right] arrow button until 'Serial Number' is displayed, and then press the [Enter] button. The serial number will be displayed.
  6. If ther serial number is not diosplayed, enter it via the keypad.

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1 Answer

Xerox 5765 enter diagnostics

any 9 code is xerographic. This machine isn't worth fixing if you want me to be truthful. The parts alone will cost you more than enough. Look for DC12 on ebay or something to upgrade.
Sorry, but its the best solution

Jan 08, 2009 | Xerox DocuColor 12 Color Copier

2 Answers

Error Code 10-399

Hello sir; The problem you have can be reset, just follow the steps as below;
1, power on the machine.
2, while hold down the 0 key, press start.
3, enter the access number 6789
4, click onNVM reset/NVM initialization.
5, enter 777-018 press start.
if still have problem let me know

Jan 02, 2009 | Xerox DocuColor 12 Color Copier

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