Question about Xerox DocuColor 12 Printer
I have a Xerox DC12 machine. When I trun on the macine it asks : ENTER ACCESS NUMBER, which I dont have. Kindly solve my problem.
Thanks for the sugession. The problem is solved.
Posted on Oct 16, 2008
I found one website that says the default access number for the DC12 is "6789" and according to page 76 of the administrators manual the "tools" access code is "11111" by default. You can find that manual here: http://download.support.xerox.com/pub/docs/DocuColor_12CP/userdocs/any-os/en/DocuColor12_Printer_Copier_System_Administration_Guide.pdf. If these two do not work then it is possible that the company which supplied the printer changed the code. If thats the case then you should contact the suppliers.
Posted on Oct 15, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 30, 2014 | Xerox WorkCentre 7328 Multifunction laser...
Aug 18, 2011 | Uniden Cell Phones
Jun 14, 2011 | Xerox DocuColor 12 Color Copier
Enter UI Diagnostic Mode.
Press the Log In/Out button on the Control Panel
Select System Settings.
Select Common Settings.
Select NVM Read/Write.
Enter location 700-171 and press Confirm/Change. This is the current password. You can provide this number to the customer, or set the location to the default value (11111) and allow the customer to enter a new number from Tools mode.
May 26, 2011 | Xerox Office Equipment & Supplies
3-315 Fault Code indicates that a communication failure
between the IOT PWB and the Post IPS PWB was
You may be able to enter diagnostic mode and reset:
Entering Diagnostic Mode: First of all... to enter the User Interface (UI) Diagnostic Mode: Turn on the power... then while holding down the '0' button, press 'Start'. The screen will prompt you for an "Access Number"... use the keypad to enter '6789' which is the Default Access Number. This should bring you to a menu of options to choose from:
• NVM Reset (Non Volatile Memory) / NVM Initialization
• NVM Read / Write (memory adjustments)
• Component Control (for testing sensors, motors, etc.)
• Print (for running Test Patterns from Diagnostics)
• Subsystem Check (for fuser nip measurement check out, and developer unit check out)
• Max Setup (for setting up copy quality)
If reset does not work, you need service on the unit.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Feb 11, 2011 | Xerox DocuColor 12 Printer
Nov 30, 2010 | Xerox DocuColor 12 Printer
Jan 09, 2009 | Xerox CopyCentre C20 Black and White...
Jan 08, 2009 | Xerox DocuColor 12 Color Copier
Jan 02, 2009 | Xerox DocuColor 12 Color Copier
314 people viewed this question
Usually answered in minutes!